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Customer Ratings & Reviews

Your price for this item is $344.49
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The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,652 reviews
  • Rated 2 out of 5 stars

    Damaged item arrived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a washer. The back of the washer was bent and damaged. The washer makes a noise. I ordered an exchange. Too much energy is required to get a some item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was broke. Came to buy new one and it is excellent. Love this washerbetter then the one I brought from Best Buy before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer to use. It has many cycles to choose from as well as a toon that plays once it’s completed it’s wash

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Happy chimes with great wash. Samsung is about style and efficency. Thank you for great review. ^Shifa Samsung

  • Rated 4 out of 5 stars

    Wrong picture for dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read my review of the matching washer because the photo linked was the washer. Overall satisfied, a few issues that are avoided by following instructions.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Another Samsung Mistake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Samsung washer in less than 3 years. Long story but it will be my last. It doesn't spin the water out well way too often. In fact , I think there is water in the wall of the washer at all times??? Odd

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing! The drum is big to accommodate bedding. No need to worry about it getting funky smells like front loaders!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this enough after owing it for over a year we recommended this to my mom to replace her broken washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Sheets To The Wind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer. The settings help me not waste electricity. I was unsure at first about Samsung, but not any longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful color and functionality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is top notch at an amazing price! Does more than I want it to do which I love even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer for the price and have had no issues at all. Have had it for over a year now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new samsung washer!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new washer. It even plays music when it is finished. It have a lot of cool settings and it is really pretty.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Soap residue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried using less soap, additional rinse cycle, etc and there is still soap residue on my dark clothes, so I can imagine its also on my other clothing as well. I wish I had gone with a different washer. Too late to return now. It also takes forever to do a load of laundry. Also, despite selecting high spin, it doesn't adequately spin out heavy loads like towels and bedding.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Monster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine it can fit 2 full loads of clothes! So many settings for your special needs of washing! Don’t think just get it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More than meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared this to the LG model and happy I got this model at the right price point. Cleans clothes and sounds quiet compared to my old model.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the fantastic review, Mick. Samsung provides both quality and technology. Welcome to the family. ^Shifa Samsung

  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine! My clothes come out great! It's a little tall, but other than that, it's the best one I've owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product! I would highly recommend it to anyone looking. Quality is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Love the lock and pause button. If you are short I would not recommend. I am 5'7 and to get all the clothes out I have to tippy toes it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am recently divorced again and wanted to get an easy to use washer and dryer. they look .... sound and work GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a very large tub and lots of load choices for all your laundry. Easy to fill laundry detergent and softener dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is enjoying this product, it has a lot of bells and whistles to let you know when your laundry is done.

    I would recommend this to a friend