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Customer Ratings & Reviews

Your price for this item is $344.49
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The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,652 reviews
  • Rated 4 out of 5 stars

    Too deep but the rest is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer tub is too deep for me. I have to stand on a step stool to reach the bottom. The rest of it is great!

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Hate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try out this top loader washer based on the recommendation of a sales associate. The wash cycles are not as long as the front loaders I used to have so I don't feel as if the clothes get the best cleaning. After a few uses my feelings are correct. The clothes don't have that clean, fresh smell that I am accustomed to, if the washer isn't balanced it wont work and just sits there with an error message until you take out the items and rebalance it. I am calling to see if I can return the washer & dryer and purchase a different make & model. If I was able to give it a negative star rating I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer and matching dryer last month. Love the features it has and especially loved the sale price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice large washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer fits a lot of clothes, works well and has many adjustments based on how you like to do your laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, love, love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first washing machine I have ever personally owned, and I am thankful that I picked this one! Love everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung's Top Load Washer with 5.0 cu. ft. capacit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung's Top Load Washer with 5.0 cu. ft. capacity allows for larger loads so you can spend less time doing laundry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    QUALITY WASHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer for the price. Only flaw is I'm 5'10 and I can barely reach the bottom of the washer. Invest in a step stool. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is the length of time it takes to wash. The wash cycle is an hour+ long. Other than that a great washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for my front loading washer. As long as the loads are TOO big, this washer does a decent job!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's excellent to hear, Mikey. Thank you for sharing your experience with us. ^Lo Samsung

  • Rated 5 out of 5 stars

    :)

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works good and has a lot of options. Especially for a family that works, workouts and also goes out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with our purchase. We were able to save hundreds when we purchased it on sale. So far it has held up great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep tub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are short buy a step stool. The bottom of the tub is way down there. Great washer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We only had it for one months has been great very

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we have had it it has been a great machine so far I hope I am not disappointed because I plan to go back and buy the stove and microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best value for a washer I have ever seen. We needed a washer and I don't regret this decision at all.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, MikeS. We're so glad to have you as a satisfied customer. Thank you for the 5 Stars. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Able to knock out huge piles of laundry in no time! Just make sure you turn off the tune at the end!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate all the great things you've highlighted about your new Samsung washer Jwigg33. Welcome to the Samsung family. ^Shifa Samsung

  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water fill sensing is a great feature. No wasted water with designated settings like on our old washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer. It makes my life easier due to the options that has as far as cycles and it's dashboard showing the time left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since buying this washer I have had no issues. Compared to my old washer, the capacity on this Washer is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also purchased a month ago! Had too many problems with my other model front loader! Went back to the top loader!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer a lot except for the sound of the water going out. Sound is loud and sound likes tons and tons of water is flowing

    I would recommend this to a friend