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Customer Ratings & Reviews

Your price for this item is $344.49
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The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,652 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! My washer is so deep I need a step stool to reach into it. It washes effectively and uses little water!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washing machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. It doesn’t rip my clothes. Samsung is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Huge tub. Even though I don’t need a new dryer, I want a matching set. We’ll see. Overall, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 3 out of 5 stars

    Too deep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is huge! Almost to big, very deep! I actually have to get a step ladder to reach in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 5.0 Cu. Ft. 11-Cycle High-Efficiency Top

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Samsung - 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large size = less loads of laundry. Matched this with the washer and it's fantastic. Never using a front load washer again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super-size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good selection of settings work well for different types of loads, like water proof bedding, plus all the regular settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it possible to fall in love with a set of appliances? Sounds crazy but cloths have never smelt so fresh!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good, energy efficient washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought it on a black friday deal for the energy efficiency. good washer. Wish it was a little bigger but we knew the size when we bought it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall pretty happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this washer and so far I’m pretty happy. Not use to having a top loader again since we had a front loader for so long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. Had to get use to minimal water. If you are short, you will need a step for that sock at the bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer machine, great capacity, a lot of functions that make the work easier and the best is pretty quiet

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Washer to deep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great washer. Its really deep I have to get a step stool to reach bottom. Very quiet machine.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Cathy.
      I'm very happy to know that you like your Samsung Washer machine. I hope you continue to enjoy your experience
      ^Joan Samsung

  • Rated 5 out of 5 stars

    Great washer. Has everything plus runs great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this new washer. And I couldn’t be happier. Runs smooth lots of categories to chose from. No regrets here!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely not for a short person, My wife cant reach the bottom to get all the clothes out. Use the deep wash only to get clothes cleen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Washer is very good . When the washer cycle is done you feel your cloth dry it spins very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product at a great price and they will price match! Love my Washer and Dryer. Got at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do enjoy doing laundry again. Washer i use rubber coated tongs to get clothes out from the bottom and it’s fine. Very pleased!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer is deep & quiet!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using my washer because it's designed for all of my washing needs!!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Stick to the old school washers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer leaked and ruined my apartment floors. I had to call Best Buy, Samsung, a 3rd party contractor, etc. It leaked again. I'm pretty sure Best Buy doesn't even have record of me actually still owning it because of the chaos with getting it fixed and trying to return in, per Samsung's request. Stick to the old school, tried-and-true washers.

    No, I would not recommend this to a friend