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Customer Ratings & Reviews

Your price for this item is $344.49
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The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,652 reviews
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great. The washer is very deep. Can fit a lot of clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been so satisfied with a product before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this machine. It looks great. Dont really use the bluetooth features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it last year. Great value purchase! Haven't had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my samsung washer i got the matching dryer with it and love both

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best way for me to get a good deal on a top level top load and I will also purchase the new dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Happy with Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still would like the hose that was purchased and a part of the installation to be installed..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer does it job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the money well spent the wife loves it. Cant complain works wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product would not choose any other brand, also great personal to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it part of the washer recall. The old washer was great and this washer is the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old washer broke down, ended up going with this model. It works great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 7 wash loads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While in Best Buy the original washer I wanted was not available. This a choose a different one, this being the second choice. We used it for 7 wash cycles and it broke. Samsun was unable to fix the issue either if the two times they came out. The third time the technician didn't even show up! I haven't had a washer in over three weeks now and Samsung is apparently issuing a replacement sometime in the near future .... when I finally receive it my only hope is that it actually works for more than 7 loads

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them both they are very good and I've had them for a while now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet smooth opperation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great running washer. Best Buy delivery men did a fantastic job for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best clothes washer I’ve ever owned! I highly recommend buying this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Helps save money on my water bill. Will definitely recommend

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much, ChiLuis312 for the 5-star review. Welcome to the Samsung family. ^shifa Samsung

  • Rated 3 out of 5 stars

    Good but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A baby sick got stuck in the pump and when we called geek squad they just replaced the pump without checking for a clog...they repaired it said it was good to go then the first load we did the same issue occurred...YouTube to the rescue...ended up being an easy repair the my husband took care of...they should have a filter to prevent this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was/and is everything I'd hoped for. Thinking about the companion dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our new washer. Haven’t had very long but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 5.0 Cu. Ft. 11-Cycle High-Efficiency Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied with it's looks and functions. Exactly as advertised.

    I would recommend this to a friend