Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $344.49
Clearance
The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,652 reviews
  • Rated 5 out of 5 stars

    Cleans great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite and user friendly with all instructions simple to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I was so tired of my old front load machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first washer and dryer and i love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering this is my first washer and dryer i love it not a complaint yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has everything you would need in a washer at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was the best so far. Washes Great and great energy efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes huge loads. Value for money. Different settings to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good washer just love it and washes clothes really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great story so far my wife enjoys the washer i would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Bad choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spin cycle errors out every third was. Still on hold with Best Buy waiting for my turn to request repair for 45 minutes. Last Best Buy appliance purchase for me. Geek Squad should named Sleep Squad.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Davidb! I'd like to help you avoid service whenever possible! A simple unbalanced load could cause this issue. To get the best performance from your washer, try the steps provided in this link: https://bit.ly/2J2drhE. Thank you for being a part of the Samsung family! ^Mae Samsung

  • Rated 5 out of 5 stars

    Love washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer. Hold a lot of laundry to get chores done in half the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WASHER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WASHER, SUPER GREAT DEAL, FAST DELIVERY, GREAT VALUE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I liked it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like Samsung products and again this product didn't disappoint me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good washer so far. it gets a little noisy from time to time.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello karla531, I would like to help you by providing the link (https://bit.ly/2NIWhI9). It has some useful things to check for the noise. Thank you for choosing Samsung. ^Shifa Samsung

  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many washers and this by far is the best that I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super quiet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Easy to set, quiet and fast. I'm glad we go it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big big big

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks small and space saver , but it is huge and big inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washed my big braided runner Came out great almost dry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, a little loud noise when pumping water out. other than that, nothing strange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new samsung washer, my clothes are cleaner than ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Samsung Washer I don’t have to wash so many times

    I would recommend this to a friend