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Customer Ratings & Reviews

Your price for this item is $344.49
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The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,652 reviews
  • Rated 5 out of 5 stars

    Best ever washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I was getting a good deal. And, it was worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. No issues so far. No weird smells like previous washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery installation and walk through were great

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are pleased to hear that you're enjoying your new washing machine, and have had such a positive overall experience. Thanks for the 5 Stars! ^Lo Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The best.I recommend this to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bang for your buck. Does the job, and does it well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got on love with this machine as soon she saw it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a washer and dryer for my daughter and she loves them bout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sounds, large drum for my comforter and great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer front load washers but this washer does a decent job.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news, LouRod. Thank you for choosing Samsung for your laundry needs. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great looking product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited to try this out. Have family who love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, it has a wide range of features and does a good job

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 1 out of 5 stars

    DO NOT BUY!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In use a little over 1 year. Apparently Samsung has an issue with mold/scum/whatever that stays and grows under the (very small) agitator. (on the Samsung Community site I found 31 pages of complaints). Have followed cleaning guidelines since purchase and to no avail. In fact, I have cleaned it 5 times in one day, and when I thought we were ahead of problem, we were not and not clothing is ruined. STAY AWAY. Best Buy should not carry this product, for in the end it will tarnish the Best Buy reputation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery personal were AWESOME - highly professional

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback. We are pleased to hear you've had such a positive experience. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works right after installation. Great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment everything I needed in a washer..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workes great washes efficient it’s a must buy!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good size washing machine for our busy family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes up tough stains cleans well has options for whitest white. I like this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Keeps my clothes clean. Would recommend

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you skyHIMself, for the positive feedback! Samsung is happy to be a part of your home. ^Shifa Samsung

  • Rated 5 out of 5 stars

    Great washer for this price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking for something not expensive, Best-Buy got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and look good washer. Big speed and save water

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for the 5 stars! I'm glad to hear you're enjoying this washer. ^Lo Samsung