Customer Ratings & Reviews
- Model:
- WA50M7450AW
- SKU:
- 5712043
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.
This summary was generated by AI based on customer reviews.
Twisted, Pulled & Tangled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to buy this washer after reading some of the great reviews. However, now that I have had it for 7 months, I see that the back and forth motion twists and pulls your clothing. If I could make my purchase again, I would choose a front loader. The gentle tumbling is much better for your clothes.
No, I would not recommend this to a friendWasher machine use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the washer machine is good but we have repaired several times this washer machine using Geek warranty. I think this machine is perfect for light use only, not for havy use.
I would recommend this to a friend- Pros mentioned:Capacity
Great for the first 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything started off great. Takes on big loads and great maintenance system. Three years later there is a HUUUGGGEE issue with flakes appearing in the washing machine. This is a known issue with amsung. I have done all my maintenance as schedule buteventually it will rust in the botton. DO YOUR RESEARCH ON THESE MACHINES!! This isa known problem. I have to replace the entire machine.
No, I would not recommend this to a friend samsung washer good for 3 years now needs repair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.has worked fine until now. making a grinding noise and won't spin. have to get repaired after 3 years.
I would recommend this to a friend2 years old and falling apart
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife hates this machine! It does not do a very good job at all at getting clothes clean. Especially kids underwear…. 2nd issue we have is that it leaves the residue from tide pods on clothes & is not dissolving the pods completely. 3rd issue now is with the liquid softener, you dump it in and it runs straight out of the holder, I have taken it apart & cleaned it & it still does it. & if your a shorter person like my wife you will struggle to reach the bottom of the tube.
No, I would not recommend this to a friend- Cons mentioned:Spin cycle
Still wet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After washing my clothes I take them out & they are still soaking wet. I have to use the spin cycle one or even twice just to get the water drained all the way. It’s ridiculous to pay all this money for a half fast job
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Bean! I'd like to help with this. I would recommend looking over the information in this link (https://bit.ly/2ymnbwm). It lists out several possible causes of your washer not spinning out properly. ^Jecca
- Cons mentioned:Reliability
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Circuit went out @ 3 years. Was told by the repair tech that they discontinued the part. He said Samsung was trash and he wouldn’t recommend it to anyone. Waste of my money.
No, I would not recommend this to a friend Do not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer stopped spinning after 4 years. During the time it was working, the wash cycle was very long compared to my previous washer. Going to stick to old school washers from now on. Samsung gotta stick to just phones and tvs.
No, I would not recommend this to a friendMold being flushed into the drum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned this washer for a little over 2 years. It just started flushing mold into the drum and all over my clothes leaving me with no option but to buy a new washer. Samsung customer service is horrible!
No, I would not recommend this to a friendTakes forever!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been washing this load of laundry for the past 2 hours!!! I finally gave up and set it to spin only and it's still going!! I have almost done 2 whole loads of laundry and its taken 4 hours! This is the worst machine ever!! The dryer is just as bad!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Cthomas.
If I were in your position, I would feel just as you do. And, I'd like to help you fix this. Please try the steps on this link (https://bit.ly/2NOlka0) to calibrate the unit. Calibration Mode is used to reset the weight detection on a washing machine and is typically one of the last steps of installation before the washer is ready for use. Also, this cycle chart (https://bit.ly/2nE2VAR) will help you know more about your washer and the way it works. ^Gaby
Bad choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My washer is less than two years old, and it is not working. Repair man put in a sensor and charged 236.00 and still is not working and he has no idea how to fix it. Now i guess i call samsung and see what my next option is.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, Rimoore1. ^Lo
Rusted inside
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rusted and metal coated paint peeled off inside next to water dispenser in under 3 years. Who makes a washer machine that rusts on the inside! Pathetic
No, I would not recommend this to a friend