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Customer Ratings & Reviews

Your price for this item is $344.49
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The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,652 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    very quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, very quiet. We are able to wash large loads with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, it a bigger one then I had. I can throw blankets and not have a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I needed in a washer, easy to use and good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine. I love the many features and it's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and my wife really likes it and we can wash the comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and very impressed on how well it works. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever had. It is so quite I do not know it is going.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Balance

    Rated 5 out of 5 stars

    Good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable price. Large capacity. A little loud, especially the jingle at the end of the cycle. Bulky items may cause it to unbalance but easily corrected by shifting items and hitting any button to restart. Overall, good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer runs so quietly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this washer. It works great, uses just the right amount of water, and is high efficiency to help save $ on bills. I love the big tub. The bedding cycle works well. I have referred this washer to two other family members.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much better than the old one....actually enjoy washing now.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a front loading machine and I'm so glad! Huge capacity, cleans well. Truly happy with this purchase after years of owning a front loader that didn't clean well. No more washing things three times to get them clean!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great machine for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this machine. It washes bigger loads and it doesnt take away the quality of the wash when doing so. I would recommend this to anyone. I also like the jingle it plays when it is done instead of an annoying beep.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Tub size

    Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine. The tub is huge. Plenty of room for my king size quilt and then some. It's very quiet - even when spinning, and I usually have it on the highest spin setting. Couldn't be happier with it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using it for about a month and it’s been great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed by this washer! It weighs the clothes first and from there puts the water recommended and we’ve saved so much water in the past months. Settings are easy to use and everything gets throughly washed. So happy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Really Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this washing machine is smarter than me. I has all the "balls-and-whistles", but is very straight forward, It has a huge capacity, and is very quiet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Robert. We're glad you're enjoying this washing machine and all its bells and whistles. Thank you for choosing Samsung for your laundry needs. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Cleans clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little big and barely fit by the door to the garage. It washes great. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Samsung - 5.0 Cu. Ft. 11-Cycle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a replacement washer in a hurry. Best Buy got us the new Samsung - 5.0 Cu. Ft. 11-Cycle washer in a matter of days. The washer has functioned great. We are a five person household and run loads through it just about every day.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good quality machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought both the washer and dryer. Fair price for a family of four.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Agitator

    Rated 3 out of 5 stars

    Could Be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer, water saver, quiet operation. Only complaint is it doesn’t clean as well as my old washer with an agitator. Colored clothes generally come clean but leaves a lot to be desired with whites.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Papa.
      I'm happy to see that you like the design of your washer, let me provide you with some assistance. Please, check this link (https://bit.ly/2Jv1xwI), you will find information on how to improve the cleaning performance on your washer machine.
      ^Joan Samsung