Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $344.49
Clearance
The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,652 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! There is a ton of room to fit clothes and it is so silent you don't even know it's running while spinning. It does take some getting used to but once you get used to it, it's great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Depth

    Rated 4 out of 5 stars

    Does the Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a new washer when I replaced the dryer. Works great - very quiet! Weird, I find myself heading to the laundry room - since I can't hear it spin! Only issue - it's a bit deep, so I find I need to stand on my toes to reach the last sock or two!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , very quiet and save lots to of water .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good product,it work very good . We love it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is super quiet. We have not had an issue with it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been excellent for 2 months. Just loving it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Fully in love!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning. A wonderful price and I have 18 month financing with My Best Buy credit card. Beautiful, efficient, quiet and works like a charm! Haven’t noticed anything that we would change!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer machine run very good and quite, I like it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    This Washer is so Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to make sure I could wash my king comforter. It fits easily. This washer also plays you a little song when it's done. Lol! It really is a great machine and is quiet outside of the tune (you can silence it).

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 2 out of 5 stars

    The washer is decent not good and then broke.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the washer Dec 4 2018 and had it delivered Dec 5. It takes the same time to wash clothes as our last cheaper washer and then at exactly 12 months and a week and a half it decided to completely die. We thought it was something simple like a bearing. Nope there is a shift mechanism. Looks like a big plastic cog and it split in two. So yeah a nice expensive part that of course Samsung won't cover. Hey Samsung, why don't you cover an obvious problem with your product?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tatonka! If you'd like to discuss your unique situation with us in more detail, we'd be happy to see what options may be available. Just reference ticket number 1140982021 and contact us using one of these methods: Facebook Messenger: http://m.me/samsungsupport; Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398); Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, lots of options handles a lot of laundry

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    King size comforter fits easily and washes. Greatest

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Balance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are replacing an old washer that was very noisy and walked across the room when it got out of balance. This one is great so far, very quiet and doesn't get out of balance even with smaller loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice big washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this washing machine. It is huge.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    It goes off balance more than i think it should

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good machine, not great the biggest issue is the balance thing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washer dryer combo, quiet with so many options. Great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    what a step up in technology!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a dream! So quiet and functional. Many setting options and a large tub to do larger loads. My only complaint so far (and the culprit may/may not be the washer), is that I had sheets come out 'splotchy' - some spots with a slightly different color. Now this also happened with my old washer so I thought that was the problem. But now, why, I'm not sure!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Super washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, cleans fabulously and quickly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Capacity and wash capability! Easy to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    It gets normal soiled clothes clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to use the “deep water” setting for a large load or heavy soiled clothes. Overall I like it pretty well. It’s runs quietly! It’s super large on the inside. I’m short so I have to use a stool to get the clothes out, lol!

    I would recommend this to a friend