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Customer Ratings & Reviews

Your price for this item is $344.49
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The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,652 reviews
  • Rated 4 out of 5 stars

    Operation of washer does not match the manual as r

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operation of washer does not match the manual as regards to initial set up i.e. calibration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect so far. Recommend geeks squad installation for easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the load sensor!! This washer has many options and is very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Big enough to wash comforters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this washer, because you can wash comforters and large loads of laundry. However, I like more water in the loads, so I always do the deep wash with an extra rinse cycle. Really watch how much soap you put in, or you will smell like a bottle of detergent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big this is! Makes laundry for a family of 5 so much easier!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Does large loads which saves time and a great selection of cycles. Have had it for a year and we are very pleased. This is our second Samsung washing machine from Best Buy and have had great luck with both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, efficient, quiet, & affordable... Who could ask for more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy use washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good delivery service,professional clean and friendly.i like washing machine design.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    XL capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a washer that had extra large capacity so I could easily wash blankets and pillows, etc. This machine fits the bill. I had a front loader previously and much prefer this one. Has all the features I need.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer offers many settings so regardless if you are doing 'delicates' or levis, lightly soiled or heavy duty dirty, there are settings. It is quiet and saves water and electricity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped around for a good value top load washer and this is what we decided to buy. My wife says we probably should have bought one with an agitator, since she complains this doesn't wash as well. She said this will do for the time being as the price was right. washers with agitators are few and I did not see them in BestBuys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it best thing I ever bought just need to buy the dryer next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and wonderful customer support form Best Buy employeez

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 4 out of 5 stars

    Great washer for a large family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a very large, deep tub. It is excellent for washing comforters, quilts, and large loads. I do think it would be a problem to get the clothes out for anyone shorter than me. I'm 5'5" and have to get on my toes to get small items from the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had absolutely no issues what so ever with this product!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought one of these washers 2 years ago. And due to a recall I had the option of replacing it with the same washer or different Washer by different manufacturing I chose this washer again because of the great job it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very High Tech, very quiet, great capacity and energy efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    So far a great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far, I like that it measure your load before it fills up with water. I was able to fit my queen size comforter. One more thing, if you're a little shorty a step stool is suggested. Washer is pretty deep.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Machine looks great but makes alot of noise during

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spin cycle was not shown how to use the machine

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this washer at our vacation home. The large capacity is a plus and unlike our LG front loader at our permanent home, this washer doesn't smell moldy. Highly recommend the top loader washers to the front loaders.

    I would recommend this to a friend