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Customer Ratings & Reviews

Your price for this item is $344.49
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The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,652 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent washer, have had no issues since my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my new washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great washer !! I love it . And the delivery team set it up and were awesome !! Getting my new stove the end of January thru Best Buy !! Can’t wait!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy at a nice price, very happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    No more laundromat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and makes little noise. Was able to fit my winter blankets just fine which definitely saves me a trip! I even love the little jingle it makes when a load is finished!!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It handles all kinds of loads okay. The Noise level and vibration during cycles is not too bad if you close the door to the laundry room. What I dislike the most is i’ve Had to run the spin cycle way too many times cuz it just the clothes come up really soggy after cycles even when the spin speed is on the highest setting possible.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello King.
      I can imagine how this can feel like, but I'd like to help here.
      Check out this link (https://bit.ly/2LBwAnT) to identify and solve the vibrations and noise. You can also run a Calibration Cycle by following the steps on page 17 of the user manual (https://bit.ly/2JirJeE). Also, this link (https://bit.ly/2J2drhE) will help to improve the drying performance.
      ^Joan Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The quietest washer ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the quietest washer you can get! Love the variety of features on the dashboard as well as the music it plays when the load is ready.Looks lovely!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking washer, but average. Had for 2 months. The cycles are long and has increased laundry time, but do not see any better cleaning results over our old smaller washer. Not what I expected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great High tech high capacity washer,even plays music and cycle end,Glad I made this Purchase,I recommend the 5 year Geek squad protection package with this item

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this washer a week ago and so far it has done an excellent job. Very quite and efficient. There is a little learning curve to the various washing programs but nothing too serious.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Very happy with the washer and dryer set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great, bit deep, so being shorter, I need a step stool to get things out of the bottom, but does a good job and happy with both the washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first we thought it was not using enough water but after research we found out it's doing what it should. Energy efficiency! Takes a bit longer than old washer but results are much better

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the barrel to allow more clothes to be washed! I was skeptical about the overall size but it fits perfectly in our laundry room and allows more space!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all the work for you and very simple to use. You also don’t have to worry about your clothes being destroyed with this top loader. Very smart and keeps things easy.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Buy a GE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer quit working correctly after only 3 months. Samsung did not want to repair and did not want the machine. I don't want it EITHER.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge washer, looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for about a month now and have had no issues with it. I love how big it is because I can do twice the amount of laundry at once. Love all the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great wash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great, fits a lot of clothes. I don’t have to worry if I let laundry pile up a bit because I know it’ll all fit and be clean after the cycle is done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    No water level option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all the machine is pretty good. For the price, it has everything you want. It however doesn’t have an option to select the water level. That would be a good feature to have.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans great. Capacity is unbelievable. Washed 2 - 2x3 and a 4x6 rug with room to spare. My king size fluffy comforter was not a problem for this huge tub either.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this for about a month, but there are no complaints so far. Glad to be back with a top loading washer and all of the features on this one make it convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So big!! Can fit a crazy amount of clothes in this thing. Love that there is no center piece in the tub for clothes to get stuck on when you take them out.

    I would recommend this to a friend