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Customer Ratings & Reviews

Your price for this item is $344.49
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The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,652 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My first love at my first home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer for all our heavy clothing ! So many options and doesn’t walk away even loaded down with carhartt and coats !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great replacement without much cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my parents and they are loving it. The dryer that comes with it, is another story. But this washer works and has all the features that my parents liked. And price was good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Top load washer awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were some questionable reviews on Samsung Top load washers initially however this has performed absolutely perfect. Fast and very large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    samsung top load washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. I can do more laundry in half the time that my old washer did. I can actually wash king size and queen size blankets now! Love the settings it has.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is really good! Simple to use. *note* it’s eco friendly, in short it weighs out your cloths and adds water accordingly. Trust the washer lol.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with washer. Clothes are clean, not soapy. Can hold a lot of clothes and they are clean every time. I can wash in deep water and super clean

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we like the washer. It holds a lot of clothes which means I do less loads. The only negative so far is that the washing cycles take longer than my previous washer.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    It's nice and big but it does not dry the clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does do large loads but the spin cycle does not dry the clothes like the old machines and it uses only cold water during the rinse cycle. It never gets all the soap out of the clothes.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Nice set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When washing HOT loads steam escapes and condensates on control panel. I hope this doesn't create a failure down the road. We are glad we purchased a 5 year warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Extra money for 5.0 worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5.0 cubic foot washer is awesome and totally worth the extra $50. You can fit entire baskets if even the largest loads. There washer is wonderful.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's wonderful, mattlojo! We appreciate your five-star feedback. Welcome to the Samsung family. Thanks. ^Shifa Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works well. Clothes get clean and cycles are easy to choose. It was hard to find this model and Best Buy had by far the best price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Super Big Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is super big and can fit quite a lot of laundry. Just be aware if you're short that you may need a step stool to reach the bottom of the bin. Overall a great washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    very big and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand how it cleans without the same agitator and vigorous motion I'm used to with my older washer but the clothes came out clean

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Big Bin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and love the big drum. Fairly quite too which is nice. Matching dryer don't work as well... leaves things damp, even after a second cycle.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only thing I would caution is that it has a very deep barrel, making it hard to get clothes. So if you are short it may be a challenge.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    I love my new washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually am I fan of Samsung products and my washer is no different. I love all the settings like quick wash. It's a great washer. It is a little deep though.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer!! It works great and I love how large the load capacity is! I have had it for over a year now and love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great quality and build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes some of the best washing machines. The only con is the noise. It's a bit loud, but super easy to use and has many settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Very Quiet!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for second floor laundry! Wish there was a way to switch to small loads but other than that great! Plenty of space and can even wash my king sized comforter!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Efficiency Washer - does a great job washing our clothes. We've owned this washer for over 3 years with no issues so far.

    I would recommend this to a friend