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Customer Ratings & Reviews

Your price for this item is $344.49
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The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,652 reviews
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Great first year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought this washer a year ago and have not had a single issue. Very happy with this and our dryer so far.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is thrilled to hear that you and your wife are satisfied with this washer, esaks! We hope you keep loving it for a long time. ^Jecca Samsung

  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    It's a little to tall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to use a step stool to get my clothes out because the tub is too deep.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 4 out of 5 stars

    Great washer but too deep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer but would love it if it wasn’t so deep. I’m 5’3” and have to stand on a stool to reach down into the bottom to retrieve my clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very large so you can wash blankets easily. The only con is since its top loading if you are short it's hard to reach the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, i can wash up to 14 towels in one load, very helpful during summer. Save a lot on my water bill as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washing machine. I can now wash my comforters at home. It is huge on the inside. It even senses how much water to use. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I bought this set. I haven’t dreamed of doing laundry til now... probably little over dramatic but love them!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Smmathews7. Thank you for taking the time to give us your feedback and a 5-star product review regarding your new Samsung washer and dryer combo. We are happy to add a little excitement, beautiful design and a number of other features to your laundry experience. Thank you for choosing Samsung! Happy Washing! ^Liz Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is, by far, my favorite washing machine I have ever owned. The washer holds a LOT of clothes. It makes laundry quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a big family and I can do big loads of laundry. It cuts down on laundry time greatly!!! Would highly reccomend!! Has an app too!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for, it is bigger than I need, but at times I do bedding, so for those few times it's perfect

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Wife loves this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is well worth the money spent. Only problem we have is the wife can not reach the bottom of the tub without a foot stool.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great machine it's like all my samsung appliances. It is funny watching my 5'4" wife try to get the clothes out of washer, it is rather deep

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large capacity and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with a large capacity. Has many was options and does a great job. Does seem to use a lot of water though. I suppose that’s the case with all washers though

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Cleans great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it is quite deep I love it. Easy to put in queen size comforters with room to spare. Love the self cleaning mechanism too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Proud of purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer for 4 months now and I have zero complaints. Completely satisfied with how much space is inside the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Ive ever owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit in my washroom area, excellent large capacity for construction workers and very good quality set that cleans cleans cleans!

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this machine for a few weeks but have used it a lot. We are extremely pleased and would highly recommend this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Big machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those of you looking to get your laundry done in less loads look no further! Only downside is the drum is so deep my 5'10 wife has trouble reaching the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far! Big capacity and I was able to turn off the annoying Samsung chime that's way over the top. Works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how big the washer is on the inside and that I can even wash my bedspread in it! After a year I am still loving it!

    I would recommend this to a friend