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Customer Ratings & Reviews

Your price for this item is $344.49
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The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,652 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung high efficiency washer is great. Uses less water and saves on electricity. Large capacity. Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 4 out of 5 stars

    It works well

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it works but it is too deep for short people and I have to use a reacher to help me get the clothes out

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity, saves water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With extra large items, e.g. Room rugs, you might have to adjust the load during the rinse cycle, but everything comes out super clean

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big change from "old" agitator washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it gets clothes clean, I do not like that I can't control water levels. And, I am 5'5", but can't reach into tub to get clothes out without a "grabber" stick. The selection of wash options is good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love he new washer. Does a great job of cleaning clothes and the service and installation were prompt and amazing

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great top load with tons of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer yet! Love the large capacity washer with sensor for small to large loads. I would recommend this to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer, high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine that has given us little difficulties. Its quiet, efficient, and is easy to use. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It’s been an excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer Shane is great it was an open box no trouble so far doing a good job washing clothes I love the wash machine

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the load size. I'm able to wash blankets with ease. Also it's very quiet and keeps close looking great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly satisfied with all the options this washer brings. Capacity is awesome, almost need a stool to reach the bottom.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Works great for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we are very happy with it. Only negative is I’m short and without shoes, I have trouble reaching bottom of tub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. Very easy and user friendly and I really enjoy the alert of the beeper musical when the washer is done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge load capacity. It took only 2 loads of clothes opposed to 4 loads with my old washer. Fully digital & the spin cycle is great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went from a small apartment washer to this and oh my the difference. It washes my boyfriends dirty work clothes amazingly!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space, versatile, a lot of options for washing, self clean. I like the jingle it plays when the load is done.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      So pleased to hear that new large capacity washer has given options for your wash, and a jingle to whistle to while you work. Welcome to the Samsung experience, and thank you for selecting Samsung! ^Cat Samsung

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can fit quilts and bed spreads and not have to take them to a laundromat. Just need to figure out all the different settings as there are many.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my New Samsung washer. It gets the clothes really clean. It is easy to use despite the many functions it has.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice Capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides more capacity than we need but we not have the ability to wash many towels simultaneously, blankets or event a comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer cleans clothes quietly and efficiently. The drum is very large but you need to be very tall to reach your clean clothes at the bottom!!

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great. Does the job it needs to do! Little deep for shorter people, but delivery went smooth and Best Buy was awesome!

    I would recommend this to a friend