Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $344.49
Clearance
The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,652 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever owned and the delivery guys were amazing very nice and very efficient and the washer is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Quiest washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is doing very well for us. We have had twice a Whirlpool Cabrio. And always trouble from the start.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sceptical about the high efficiency washers but my clothes are coming out clean. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer we ever purchased. Way better than front loaders. If you want to be fresh and clean buy this washer buddy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. You can put just about anything in it and everything comes out clean and undamaged.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's wonderful to hear that you're enjoying the convenience of being able to wash all your household items at home. Thank you for being the best part of Samsung. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Love it more than my HE front load it is replacing. Works great and clothes come out clean every time!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    High capacity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this washer has been great, with the large capacity its even better. Uses less soap to clean too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awsome size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great Washer my only problem is that there is not a button to choose a size of load you are washing and some times I just want to wash a small load but over all a great washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best decision I made by buying this for my house. I was clothes a lot faster and more efficient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this washing machine. It is quiet and has a lot of great features. It can do large loads also.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Large bin to handle big loads. Plenty of washing options for whatever your load is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but handle with care

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product BUT I must say that the load balancing issue is annoying. I spent hours trying to figuring it out thinking my washer was defective. You aren't going to just throw and load in, press a few buttons, and walk away. NO! You will need to properly distribute the weight to ensure your machine doesn't attempt to tip itself over. I don't remember having this issue with my old dryer, but maybe that what killed it, haha.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Buy!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the washer is very quiet. I have the washer on the 2nd floor and I can’t hear a thing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Big step up...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this unit for 1 month. Works well... and is a big step up our 13 year old units. Capacity hold almost double from what we are used to.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Love this washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I finally bought a bigger washer I love it works great on comforter which is why I bought it so happy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer I will never go back to a front loader! It’s huge as well , and also meets all my needs !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly impressed with this washer. Did a lot of comparisons before buying. I made the right choice!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new washer has been a great utility equipment. Washes any load quietly and easy maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this dryer!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can do my normal 2 loads of laundry in 1 load with this washer. I LOVE IT!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is easy to use, after doing some comparison shopping, Best Buy has the best deal.

    I would recommend this to a friend