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Customer Ratings & Reviews

Your price for this item is $344.49
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The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,652 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy with the purchase so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the machine a couple of weeks....so far it’s the best washing machine I’ve ever putchased

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 4 out of 5 stars

    Caution for Short People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with a large deep tub. If you’re short you may need a step ladder to remove items from bottom of tub.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    excellent washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no complaints. Easy to use and pretty quiet. What more can you say

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quite, large capacity, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with quality of product. The large capacity allows me to wash clothes less often.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, very quiet and does big loads just wish it didn’t play such long tunes when done

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It's big.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small area rugs and it could wash really well all three of them together. They are all clean. Yeah.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problems with first washer, second one fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first washer had substantial condensation and water droplets on the front control panel when washing with warm water. The manager at Best Buy suggested replacing the washer. The new washer produced a small amount of condensation but according to Samsung, it's a normal occurrence as the lid is not, and should not be, air-tight. The washer works very well. Only complaint is that the metal panel on the back of the washer vibrates on the spin cycle causing a rattling sound.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge tub and options galore!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it, ...large tub, tons of options, and glass top is really cool!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Lil big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit definitely high capacity. Deeper than we thought and my wife almost falls in it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has alot of options! and has a child safety lock. You can put a big load of clothes in here.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    The best washer we ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer that looks really great and very large. We really love it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer and have bought it for both of our homes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Super high capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m amazed at how much this thing can wash, even a tall hamper full only fills it about half way

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works incredible. Huge, fits king size comforter. Has plenty of different settings for all washes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    I like bigger drum than previous 4.5 cu ft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the bigger space in the 5.0 cu ft one for laundry than in our previous 4.5 cu ft top loader but since it is taller and deeper it is sometimes lough to get out the laundry from the bottom of the drum. And when you reach over to get the laundry the cheap plastic front lid makes a sound every time you lean on it to reach down to the bottom of the drum.....very annoying

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there! I know how frustrating it can be when results and expectations don't quite meet. Thank you for the feedback. ^Shifa Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine is very quiet. Plays a nice toon when clothes are done. So far I have no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 4 out of 5 stars

    Large tub, quiet wash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has a huge tub, can wash blankets without a problem. Quiet wash and a cute melody when cycle has ended.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes my clothes perfect, love this washer. Wash my gym clothes to my work uniform perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Better than front loading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine! It sings and does everything I need it. The best part is it doesn't smell.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Awesome Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works like charm! I am able to clean almost anything with how big the barrel is.

    I would recommend this to a friend