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Customer Ratings & Reviews

Your price for this item is $344.49
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The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,652 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for about two years now and it works great - I totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last minute purchase but it wasnt easy. Previously had a Samsung and stayed with same

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Too long to wash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazingly huge washing machine which is a plus. However, it takes forever to wash a simple load.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large tub, cuts down on the amount of loads. Lots of settings for all wash loads

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love that it weighs the clothes so as not to waste any water...and it's super quiet!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi nico! I'm glad you are enjoying your new Samsung High-Efficiency washer! Beginning on page 25 of your user manual, you will see information on your Settings. Take a moment to check it out. That way you won't miss out on all the great features your new washer has to offer. You can find and download your user manual on Samsung.com, thanks! ^Mae Samsung

  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great washer but would go from great to AWESOME if it had an AGITATOR!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer I can put huge loads in it and it washes quick.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works real smooth very quiet and very spacious load capasaty

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the capacity this washer has but it doesn’t have a hard time balancing if you have blankets or bigger items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    quiet and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we built a new house and this was part of our appliance package we picked out. Love it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sounds like a great deal you got, smkm1122! We're glad you're loving the new washer. ^Jecca Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it that i can stick like 2 to 3 loads in it depends on if its light weight clothes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super Sized Tub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only given the washer 4 stars as I've only owned for a couple of weeks and the first washer delivered was damaged. The delivery squad pointed out damage, thank goodness. Best Buy quickly exchanged damaged product for new. The washer is taller than the one I replaced. I am 5'4" and bearly can reached the laundry on the bottom of the washer. It is definitely a stretch. Any one my height or shorter may want to consider another washer. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price we find this a good machine. Doesn’t pull all the dog hair out but happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought due to my washer stop working. Best investment. Does 3 loads to one load of my old washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman at Best Buy who helped us in appliances who is extremely helpful. Me and my wife want to Home Depot first. I have been in retail management for 35 years and Home Depot will won one of them for six years. He was almost sold there at Home Depot. I said let’s go to Best Buy and like a couple places and the gentleman that helped us gave us so much more information and she was home on the product there

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great so far. The capacity is fantastic and seems to wash clothes well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some getting used to, but I really fell in love with How it cleans and the efficiency of the washer. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge Capacity - washes the biggest loads efficiently and quickly. Love the steam options

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is large inside and can wash a queen size comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice for a busy family. Perfect size, now i spend less time doing laundry.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's wonderful to hear that this washing machine has been the perfect fit for your family. Thank you for being the best part of Samsung. ^Lo Samsung