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Customer Ratings & Reviews

Your price for this item is $344.49
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The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,652 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Large capacity. Looks great. I’m convinced she talks to me.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer. We are a family of 6, it works great for our huge loads of clothes!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two grand children that visit often. Being able to have the extra capacity for last minute loads is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and I love the big load access. I can wash my comforter and know it's clean

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer huge tub does ton of clothes can't go wrong

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been great. I love that it doesn’t have the agitator in the middle.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Great choice of different settings. Efficient and washes quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price. Looks really good as a set and definitely gets the job done and more.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Very Nice Top-Load Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer replaced a smaller one we had. It's working very well for a family of 4.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine washes king size comforters without any problems great size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer,cleans my clothes very well.So easy to operate with the controls.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it a little over a year and can not complain one bit about it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news, UGA1. Thank you for being the best part of Samsung. ^Lo Samsung

  • Cons mentioned:
    Depth

    Rated 3 out of 5 stars

    Very large washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very larger and it is hard to reach the clothes at the bottom if you are short. The bleach dispenser fill with water but doesn't go out unless you add extra water to get it to suck out after wash. Had repairman come out from best buy but have not heard back from him. Samsung had no reply. Other than those 2 flaws the washer is great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer And Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I am not doing as much laundry as my washer and dryer has a huge capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Just bought this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best machines I have bought, works perfect and looks so nice!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact it sings a song to let you know when it is finished. Great capacity!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Kate! I’m pleased to see that we were able to exceed your expectations, also I want you to know that you have our support at your fingertips, just reach out to us available via Facebook Messenger: http://m.me/samsungsupport Twitter: https://bit.ly/2pTYDc7 LiveChat or Email: https://bit.ly/2z9FXFrt or by calling 1-800- SAMSUNG. ^ Gaby Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it the best washer I’ve ever owned, fast and efficient and cleans well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey DoubleD, we have the best products and we have the best customers too! It's a privilege to be a part of your home. ^Shifa Samsung

  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Clean so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very deep. I have to stand on a step stool to get the clothes out.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Rub dub dub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine met every expectation we had plus! Love it and the high capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet, works well and sleek design-good purchase!

    I would recommend this to a friend