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Customer Ratings & Reviews

Your price for this item is $344.49
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The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,652 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use, Prettu quite. Huge improvement over what I had.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of space. smooth operation. Commands straight forward. Runs quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Tub size

    Rated 5 out of 5 stars

    Huge washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. The tub is huge and gets everything really clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    High End!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes a ton of clothes quietly and effectively. Unit looks good too!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Tub size

    Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does everything expected. It has a lot of room and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    In love with this washer...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a family of 5 (3 are teenage boys), which means a lot of laundry. You can literally dump your entire basket into the washer and have room for an entirely full second basket. We used to have assigned days for laundry because each person would take 3-4 loads a week (including towels). Now, we all do laundry in one day and half the time. Worth every penny!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and easy to use. Size is large for me but has a sensor.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    1st Time skeptic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically handsome and extremely efficient. Quiet and smooth!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Pretty good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it works pretty well, its very deep and pretty much silent...only noticeable noise is when it fills with water it sounds like a waterfall since the tub is pretty deep (but I guess if you had a large load it wouldn't have such a loud noise) although I say it sounds like a waterfall its not actually that loud since the clothes muffle the splashes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Tub size

    Rated 5 out of 5 stars

    Great washer and Dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first washer and dryer in 30 years! They are bigger and taller than my super-old ones, but we make it work. Very quiet and efficient. Cleans clothes well and we get a lot more done because they are bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Spacious and Gentle Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is very spacious and gentle on my clothing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much bigger than we thought! Does a great job, and looks cool!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I ever used. Can handle a big load. Our close have never been cleaner. It's whisper quiet. The Best buy techs were amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    High capacity and efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With an elegent design. We love how it contains a lot of stuff, cause we do not enjoy doing laundry very often. With a full oad, everything comes out perfectly clean. It is also very quiet, even on spin cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    Not Crazy About It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I've owned a washer without an agitator and I don't like it. It doesn't seem to clean my clothes as well. It's always off balance, because you have to balance the clothes just right or it will give you an error message and it takes longer to do loads. You have to be careful what settings you use or you may not get enough water in your loads. I regret buying it but hope I will adjust to it. When my daughter get's her place I will give it to her and purchase me something I'm accustomed to. My previous one was a Kenmore that lasted 27 years. I wanted to try something different. But there is a bright side, because you can get a lot of clothes in it. The basket is huge, so it's good for washing my king-size bedspreads and comforters.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Nanny.
      I will be thrilled to assist you with this. I think calibrating the unit will help with the displayed error code, this will reset the sensors on the unit for more accurate weight detection. Also, this will improve the amount of water getting into the washer. You can find the steps to calibrate the unit on page 17 in the user manual (https://bit.ly/2JirJeE).
      ^Joan Samsung

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large washing Machine actually large loads works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Tub size

    Rated 5 out of 5 stars

    Large loads and quiet running,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the tub and not having a large agitator in the middle is great for extra heavy loads and ease of getting the stuff out. Surprisingly, the washer is quieter than any washer I previously owned.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    My washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer it’s quiet efficient and love the options

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job cleaning the clothes Easy to use large capacity

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Amazing washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Huge amount of clothe Easy set up, Amazing washer

    I would recommend this to a friend