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Customer Ratings & Reviews

Your price for this item is $344.49
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The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,652 reviews
  • Rated 5 out of 5 stars

    We love the large capacity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Several wash settings. Typically just use the quick wash setting and it washed great! Annoying song it plays at completion can be turned off and I highly recommend:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy I got this on sale and everything was excellent best customer service and the people who came to my house to install was so professional and perfect. My wife is very happy.. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this washing machine. It's simple and gets the job done. The sound to notify that it's done is a cute little song, not very loud so be sure to remember you put a load in there. Lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! it was worth every penny! only thing is don't load it too much because if you do it seems the clothes don't get washed as well. otherwise, no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer with fun tones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had return a washer we purchased earlier. For many years we used the same brand. This was a good purchase . We are very happy and will always consider in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is wonderful, but I am 5 ft 6 " and have to get on my tip toes sometimes to get clothes out of bottom, so if you don't want to get on a stool I would not recommend for short people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer, it get's my husband's dirty iron workers clothes very clean with the 'deep clean' option and love all the different settings for different types of clothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is high capacity and very efficient. I can do my laundry with fewer loads because this machine holds more. The song it plays when the cycle is over is great and makes me laugh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 5.0 Cu. Ft. 11-Cycle High-Efficiency Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about 1 month. so far so good. Still learning all the setting and which one to use for which load of wash. very quiet machine. Does shake when a load gets to much to one side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer but need a stepstool to retrieve small items from the bottom of the tub. I’m only about 5’5” now. This washer is about 2” or 3” taller than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I sadly had to sell these because I moved out of state and couldn’t take them with me, they We a great product to have and are still working effectively.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washer so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer seems to work fine, but I just noticed after three weeks of using it that the Geek squad installers crossed the water lines. I've been washing everything in hot water for three weeks. :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer i had a whirlpool one that was seven years old and this was is nice and fast and energy efficiency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this and the Dryer on sale and the upgrade is so nice. Have plenty of room for King size comforters and sheets. Very quiet and the High Efficiency is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huge machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it fits large loads with bedding and towels BUT it's so deep that at 5'5" I can't reach the bottom of the tub. Have to use a step stool to reach the small items in the bottom. I should have checked that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever owned had front loader that I hated but this one is great only small issue is I have to keep a step stool close to retrieve socks from bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and the matching dryer for my house and so far so good, plenty of features but still quite easy to use. Exceptionally quiet and plays a fun little tune when the wash is done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grwat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Only complaint is clothes don’t smell quite as fresh as they did coming out of our old washer with the agitator... not sure if that is a coincidence or what, but otherwise it’s excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    unprofessional staff from Best Buy delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery staff from Best Buy were unprofessional and incompetent. The Washer failed on its first run washing dedicates as the hot and cold water were connected wrong. working with best buy to resolve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have used this washing machine like crazy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had a washing machine for years as we were renting. Now we have our own home and we love our Samsung machine because it is easy to use and does a great job!

    I would recommend this to a friend