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Customer Ratings & Reviews

Your price for this item is $344.49
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The comparable value price is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,652 reviews
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first high efficiency appliance and I'm in love with it. Very large drum does twice the load of the old fashioned washers. It also has a very nice appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a huge basket area, I can put in large blankets and quilts and get them clean. I can wash normal size loads also. The is a good washing machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung washing machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is one of the best I’ve ever owned. My family and I are very pleased with this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is smart, effeceient and does a great job of washing. Many settings to choose from for your need. It helps to conserve water by just using the right amount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for $630 on sale, the cheapest I could find any washer of this high quality. It is quiet and efficient, with many useful options for cycles.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'm pleased to hear you've had such a positive experience, from purchase to use. Welcome to the Samsung family! ^Lo Samsung

  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this a month but so far the results are fantastic. First new washer purchase and I couldn't be happier. I will update if anything changes in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is huge. It holds a lot of clothes. It's almost too deep to get clothes from the bottom of the tub. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality and workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this unit; it is well-made and easy to use. The controls are readily-understood and the basin holds even the largest bed comforter or dog beds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and no one else had it in stock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a replacement washer and had to be similar. No one had it in stock but you and the price was the best. Fast delivery and great people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a front load washer I didn’t care for it too much and decided to buy all new appliances and this washer is perfect For my needs no more bending

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, and has all the features i need without all the extra stuff that will just stop working later. And since it is top load I do not have to worry about mold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this a few weeks ago, it seems to be good so far. With no agitator, it makes some really hard movements back and forth which makes me wonder about longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, all the sensors are terrific, However the only issue is my wife is short and I had to get her a step stool to reach the bottom!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for that in between budget!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely didn't know what I was getting when I ordered but for the most part the wife and I are satisfied. Definitely gets the job done and packed with features.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 2 out of 5 stars

    Awful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this washer. It is a piece of crap for what it’s worth! I’ve had this washer for 4 months now and it constantly gets unbalanced. I’ve never seen a washer get unbalanced constantly like this before. You cannot just put a load of laundry in and leave. You have to watch it. Geek squad has already been out to fix it and it still gets unbalanced. If I could return I would. Do not buy this washer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    my washing machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this machine is wonderfull it really gets our clothes clean it is nice a big inside iam able to do more laundry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Efficient for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont run at the same time as dishwasher just get an error saying L4. Apparently it thought it couldn't get enough hot water. Never had that issue with my old washer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson at Best Buy highly recommend this product. I am so happy we took his advice. The performance is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been doing bedding in it and it’s just the best. No unbalance every time. I’ve never had a washer like this. I love doing laundry again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome baby!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need and want in a washer but more. Much more. And I caught this gem on clearance. Thanks Best Buy!! Now give me my reward certificate....rofl.

    I would recommend this to a friend