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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,652 reviews
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very attractive and easy to use. Love the options to get the exact desired wash combination. Large drum gets clothes clean as new!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    As described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refused to pay for the items that you had to buy in order for this washer to be installed and installed it in a breeze! I am very proud of myself for installing it so quickly and I enjoy this washer. I actually bought the set for my mom a couple years ago and she loved it. I was very concerned with the the problems they had with their washers last year, but couldn't make the budget for the LG set that I wanted. I am happy with the washer. It is quiet and cleans all of our linens quite well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey TheGame17. You couldn’t have picked a better washer! I’m pleased to see that we were able to exceed your expectations and that this unit is working wonderfully, also I want you to know that you have our support at your fingertips, just reach out to us available via
      1-Facebook Messenger: http://m.me/samsungsupport 2-Twitter: https://bit.ly/2pTYDc7 3-LiveChat or Email: https://bit.ly/2z9FXFrt or by calling 1-800- Samsung if you have any questions. ^Gaby Samsung

  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity but still gets thrown off kilter with large loads like comforters. Very quiet! Clothes come out great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    not for short people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! Very quiet , and does it job right. You probably needed some modifications to retrieve your clothes from the bottom if you are short or you are going to end up having shoulder and back problems.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Tub size

    Rated 5 out of 5 stars

    Washing machine Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartest Purchase I’ve made. Very Efficient, Easy for my 13 year old to understand. Great size for a family of 8.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large tank, easy to use, cleans well, lots of settings to accommodate all types of items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Cleans great, and runs super quiet. Really deep, and can hold lots of clothes, including big blankets.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Awesome Washing Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Whirlpool top load washer which died after 5 years and was going to cost the price of the washer to fix. Decided to give this Washer a try and it does not disappoint. Nice selection of cycles to wash your clothing correctly no matter what fabric. Uses very little water and is surprisingly quiet, even when fully loaded. Large capacity -- so less loads of laundry. We use our washer daily and have had zero issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a front loader but noticed those have problems with the rubber smelling like mildew over time. I love how big this one is and that it is a top loader with a clear top so I can still enjoy seeing inside

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer and dryer set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I just bought a house, and the washer and dryer that came with the property were old, but we figured we'd make it work.... until I did our first load of towels--7 towels was overflow! So we decided to get a new washer and dryer set. I researched all the major sellers and this was the best deal. It's a great size--I can fit a week's worth of towels into one load, wash all our clothes in another load, etc. Great cycle options, and fairly quiet. Have had it for a month now and no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase a new washer ASAP. After quick review and positive ratings, chose this model.so far, very pleased - handled my king size comforter with no issues - like they way it chimes when the laundry is done!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Mostly great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung washer/dryer. I have a Samsung refrigerator and microwave, like both very much. Previous Whirlpool washer died prematurely so I decided to try a different brand and bought a matching pair, larger capacity. So far I like it a lot, deep tub is nice but you have to be careful to not overload it just because it's big. Seems that everything takes longer in these machines so I'm trying to figure out workarounds. Everything comes out clean, even bulky dog beds.So far, so good; have had the pair for about a month.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Depth

    Rated 4 out of 5 stars

    Clothes are Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only had this washer for a little over a month and it is working as expected. The purchase was a result of the recalled washer that we had for 2 years. This one is quieter, The only noise seems to be when the water is draining from the washer. The washer is very deep, I am 5'6" and I need to stand on my toes to get some of the clothes. The plus side is fewer loads of wash.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Great washer if you don't have kids or pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had looked at this style washer in many stores before making a purchase. I was convinced by multiple sales people that this new high efficiency washer design, using less water and without a center agitator was the greatest thing since canned beer and sliced bread. I was skeptical, but purchased the machine anyway due to need, and much reassurance as to how well these machines work. On the plus side, without the center agitator, the machine is very quiet. On the other hand however, clothes don't get clean. I the dog hair on my socks and shirts stays there. Routinely, my whites come out with spots and have to be rewashed. (That is after being washed in an all white load on HOT and more importantly, NOT having spots when they went in!!!) somehow the soap or the fabric softener is not being fully rinsed away due to to the low water volume. I'm not even going to comment on how much scrubbing I have to do by hand to get grass and dirt stains out of sports uniforms. My advice is to STAY FAR AWAY from these new Highly Inefficient washers!!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, I'm happy to see it is running quietly, and I'd love to help you get an excellent cleaning performance as well. In this link https://bit.ly/2Jv1xwI, you'll see the steps you can perform to get this performance. Also, to help with the rinse operation you can try the steps here https://bit.ly/2PHiiVb.

      ^Jefry Samsung

  • Pros mentioned:
    Cleaning performance, Noise level, Tub size

    Rated 5 out of 5 stars

    Washer is fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is fantastic. Huge tub allows for a ton of clothes and clothes get super clean. It’s quite as well!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Depth, Spin cycle

    Rated 3 out of 5 stars

    Great washer for tall person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had this washer very long but so far it is doing okay. It does a good wash job, I do have 2 complaints however, one is that being 5'3" I need a stool to reach bottom of tub to remove items, it's a very deep tub! Also the spin could be better, clothing seems damp at end of cycle. My old washer did a much better spin job. I would recommend this but I would definitely mention these two concerns

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great capacity on this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has great capacity, but my one complaint is that it frequently registers and uneven load and will stop only to reset itself for additional time to correct the imbalance. Had a 32 minute cycle wind up lasting over an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quiet in operation and I love the capacity. Clothes come out clean and it is a good looking appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Super Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washing machine I've ever had! Easy to operate, quiet, huge capacity and love the sing song finish!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    wonderful washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the washing machine for a few weeks now and it is working just fine. The other reviewers are correct, it isn't that easy to reach into the bottom of the drum if you are short. But the clothes come out nice and clean.

    I would recommend this to a friend