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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,652 reviews
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old washer crapped out with a load in it so we need a new one asap on Thanksgiving weekend. Went to our local store and picked this one out. Great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old washer went out, and this one is perfect!! Its bigger than our previous one and holds a much bigger load. Plus it plays happy music when its done!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Good Washer, couple small issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my washer. I have discovered that with my clothes I have needed to turn the washer from the highest spin cycle, as it wads everything up into a tight ball, and all of my clothes are super wrinkled when pulling them out of the washer. Switching to a lighter spin has fixed this issue, but also means my clothes are just a touch wetter when pulling out of the washer. I recently experienced the unbalanced drum error that others mentioned when washing a set of sheets. Just needed to open door, readjust the load, and then it was able to continue washing. Also, I have had to switch back to liquid detergent instead of Tide Pods. When using Tide Pods, they don't completely dissolve, and are leaving gel marks, or white marks on darker clothes, even when using a full cycle (instead of the quicker wash cycle). I have had this washer for a couple months worth of use now, so I feel that I can say that overall, it is a good washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Time saving washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second set of samsung washer dryer set and extremely happy with its time saving features. Doesn't waste water and , a cycle for each type of wash, big enough for my comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load sensor minimize water usage. Multiple easy touch options and of course the non annoying timer sounds all add to the overall satisfaction of product

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great capacity and super quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how quiet this machine is. We have second floor laundry next to our bedroom and can't even hear it one room away. Also, the capacity is well worth the extra $50 we paid for 5.0 vs. 4.5. What used to take two loads on our 4.0 laundry now doesn't even fill the drum all the way.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched from front loader to top loader and are much happier with top loader. This model can handle large loads including comforters and is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Perfect and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the set for an affordable price, mostly because of the color. The interface is simple and straightforward, the volume is perfect for a family with kids and the different modes are helpful. The only concern is the height of this unit and it’s depth. My wife who is not average height, short, needs a step to help her reach the bottom of the washer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to highlight some of the fantastic features that this washing machine has to offer. We are glad to have your family as part of the Samsung family. ^Lo Samsung

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Excellent product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace hand me down models. Excellent price for the options you get. Wonderfully large capacity drum, extremely quiet had a hard time hearing if it was on at first. Have noticed a drop in my water bill also due to larger loads and the efficiency. Only draw back is that each load does take twice as long to wash but well worth it. Should have bought years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great, Large Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a samsung front loader purchased in 2012 that had a few flaws but washed well I was unsure about a new toploader without an agitator. This one cleans very well and holds a large amount of clothes. We purchased the larger unit since we are expecting a second child and will have a need for a larger capacity washer. Buy it, you wont be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large to handle big loads, quiet, easy to use. kids can use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Karen! We love to hear that this washer is perfect for all members of your family. ^Lo Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the large capacity wash tub, and the multiple settings. It's also nice not having to select the load size, and end up using to much water.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washe simple to use. Has a nice little chime when load is done. And it also tells you when it need to self clean. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load balancing is great I feel I can get more laundry done with this washer I also like how the washer chimes when done and it’s really quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Great Washer Machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been good to have this washermachine. Washes very well and fits alot of clothing!! Makes no sound!!! Just great for a family of 6.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Nice Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room and many choices in settings. Very deep tub. Would not recommend for a short person.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung washer. Large capacity, less loads to do. I'm not tall so I have a little step stool to reach the bottom of the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Easy and Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is easy to use and has great capacity. So much better than the front loaders! I am very happy I got this.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Changed brands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Maytag and whirlpool in the last 10yrs. Both broke down in less that 5yrs. Switched to Samsung and hoping it lasts longer. Quiet and does a great job so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Fantastic set!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, super quiet, and easy to operate. I am IN LOVE!

    I would recommend this to a friend