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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,652 reviews
  • Rated 5 out of 5 stars

    Different kind of washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very different from the old top loader machine I had. This washer works pretty much like a frontloader washer, so it doesn't use as much water and it doesn't have an agitator in the center. Don't expect it to give more water than needed. I like it because I can control the water levels, the spin cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great, efficient, and best one I've own.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very satisfied happy buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved it, I like Samsung products. This machine is very solid and very dependable. I am very certain that it will stay long with us without any problem. Very less noise, smooth and good quality wash.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this washer because it is very quiet and gets my clothes fresh and clean. It's a great looking unit as well. Have had zero problems with it and am very happy with it. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tub size

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. I do so much less laundry than I used to since the tub on this is huge. Easy to use and has a lot of settings to choose from. I would definitely recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works well, simple & intuitive to use. Holds a large capacity and has yet to be off balance. Quiet and stable for upstairs usage. So many options, we'll likely never use them all

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Very quiet and lots of space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is the quietest we have ever owned. It holds a huge amount of clothes so my wife doesn't have to spend so much time doing it. Overall a great value that we are glad we bought.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    like the large capacity. cleans well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large capacity, cleans clothing well. only draw back is I am short and have trouble reaching the bottom of the drum to get clothing out when finished washing..... should have built in step ladder for machine

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this machine is definitely living up to its standards. Extremely quiet and cleaning very well. The cycles selections makes it easy to wash and level waters used is perfectly matched to the load

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works well has large capacity hope to get many years use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use great machine looks more difficult then it is

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Extra large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and the whole experience buying it at Best Buy! My salesman knew his stuff. I didn’t want a bunch of bells and whistles, but I did want a reliable machine. I’ve had a Samsung front loader for several years and knew I wanted to go back to a top loader. It works like a dream. Super quiet, does a great job. No complaints. It is very deep, so be aware if you are short. I can barely reach the bottom. My salesman was aware of that and made sure I could touch before I purchased. Overall great purchase and delivery!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is wonderful Laundrygirl! I am so glad you love your new Samsung washer! A new appliance is a major investment and I want to thank you for continuing to place your trust in us. Your loyalty is noted and appreciated! ^Mae Samsung

  • Rated 4 out of 5 stars

    Big, quiet, and cleans well. Expect a long life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thoroughly researched before purchase. Wanted to be sure old problems with glass tops were resolved. Felt comfortable these issues were resolved. Shopped prices at local appliance and home improvement stores during Thanksgiving sales. BestBuy total price of washer, delivery, haul away was best deal. Delivery and set up guys were fast and good.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 4 out of 5 stars

    Good and big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Nonproblem at all but kinda deep to get inside

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    #1 washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer and dryer set are the best I've ever had. The ease of use and array of options are definitely a plus. And they're quiet when leveled properly. They fit perfectly in my laundry area and they look good as well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with the washer. I like how easy it is to use. It is very deep, but I am 5'3" and can reach the bottom on my tiptoes. Overall, I am very pleased so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is high efficiency which is wonderful, but it drips water down the front and had a lot of moisture that forms on the control panel even if you put a towel across the top.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Tub size

    Rated 5 out of 5 stars

    Perfect Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for the past 4 years now without any issue. easy to use, and maintain. good size for the family of 4.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that the Samsung washer is extremely quite and does a great job of cleaning clothes. I use the proper detergent as recommended by manufacturer and I believe that makes a differenc.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works very well. The only thing I wish I could do is add water during a cycle. It is large enough that I can wash a comforter in it, which is one of the reasons I chose this machine. Works well so far!

    I would recommend this to a friend