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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,652 reviews
  • Pros mentioned:
    Tub size

    Rated 4 out of 5 stars

    Great washing machine for a tall family

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like washer, the tub is huge, it has a choice for a deep water wash, which was exactly what I was looking for. Except, one major problem! The salesman failed to tell us that it might be hard to reach the bottom of tub to get all the clothes out!! I have to get a step stool to reach the bottom of tub to pull clothes out! Big problem, I’m 67 years old, I sure don’t want to fall off step stool! Not happy, salesman just wanted to make a sale. He knew how deep the tub was! I didn’t think about that, or I would of gotten a front load or smaller tub! Also, it flashes, self clean, to often. This uses a lot of hot water and takes 55 minutes to run.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the overall performance of the washer. Very easy to hookup and use. We especially like the see through top and the quietness of the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It is very quiet and fast. There is however one drawback, it is so deep a short person would need a step ladder to reach the laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer, practical, easy to use day by day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first time to purchase a digital washing machine. But I found it very easy to use, practical, efficiency and most important energy saver. Very good one!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung washer. Works and looks great! Very deep, can wash quilts and comforters beautifully. Cleans excellent. Would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Ultra quiet washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great wash machine, ultra quiet and does a good job. Only downside is my wife needs a small step to reach the bottom...no more laundry mat for blankets!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BranP! Thank you for remaining part of the Samsung family! Happy to see you are enjoying your washer. I'd love to inform you that we are always willing to help via Twitter:  https://bit.ly/2pTYDc7 Facebook Messenger: https://bit.ly/2LmCR7F Support via LiveChat or Email:  https://bit.ly/2z9FXFr or you can give us a call at 1-800-SAMSUNG to provide you with additional support if you ever need it.
      ^Lizzette Samsung

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    So much room!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has so much room. It fits my king comforter with plenty of room to spare. My clothes come out way cleaner smelling than my previous washer as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tub size

    Rated 5 out of 5 stars

    Huge size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy to use and the size definitely cuts down on loads. The delivery guys were awesome and showed me how to use it! Very neat and clean and helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Huge washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine is huge compared to our old one, with no agitator to get in the way of more clothes. We fit two old loads into a single one in this washer now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tub size

    Rated 5 out of 5 stars

    great washer for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washing machine is huge. You do not have to select a lot of options all you have to do is pick the type of laundry you are doing and it does the rest.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! You couldn’t have picked a better washer! I’m glad to see that we were able to exceed your expectations and that the unit did not let you down! If you ever have any questions or concerns, please feel free to contact us via 1-Facebook Messenger: http://m.me/samsungsupport 2-Twitter: https://bit.ly/2pTYDc7
      3-LiveChat or Email: https://bit.ly/2z9FXFrt or by calling 1-800- Samsung. ^Gaby Samsung

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! Its easy to use, does an excellent job cleaning our clothes! Easy to use, lots of different cycles. You shouldn't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Tub size

    Rated 4 out of 5 stars

    Works well and gets clothes clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a very large tub, and runs smoothly, with very little or no vibration. I would have given a rating of 5, but the clothes don't cme out as dry as my previous washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price. Love how I can do big loads and bedding so easy in this washer. Easy to hook up and get going. Love that it self cleans!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Happy to know that you love the great features this washer has.Welcome to the Samsung family. ^Shifa Samsung

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has enough room for bigger blankets. Best size to get. Easy to use and control. Love how it has a sound play when does washing to let you know

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Love the larger capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much larger than our previous washer. It holds large blankets and bedding much better. I also like that it doesn't have a center agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Wonderful service, good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my washer. It is huge! I previously had an older washer with an agitator. This will wash about twice as many items! I've seen reviews that talk about noise, I hear the water swish, but other than that I haven't had a problem. I also highly recommend the delivery. We bought ours in Illinois when we were planning to move, then had it delivered to Georgia. The delivery guys ran up the stairs with our washer (good, because they were efficient), and it was very quickly installed. They stayed until the washer ran to see if it was working. Overall, very quick, very well done experience.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Squeaky Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a rather dirty family that puts off laundry until the last minute. Even with a weeks worth off dirties loaded up it does an amazing job! Quiet too!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Nice and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a super large capacity and works really great! highly recommended for those with lots of dirty clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is huge and handles large loads very well. I absolutely love the no agitator and the pre-measured slots for detergent and softner.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    My first top load washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These is my first top load washer and I really love it. It washes big piles of clothes,It’s super quiet I’m impress with these Samsung top load washer.

    I would recommend this to a friend