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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,652 reviews
  • Rated 5 out of 5 stars

    Extra large tub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually bought this for our son and his family. It was a Black Friday purchase, but what sold us was the Samsung name

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Grew capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has great capacity. I was hesitant to purchase since others reviewed that it had low water but actually I’m glad I went with it because my clothes feel clean and the amount of lint in my dryer has actually decreased. It has great capacity I am able to do 2 loads in one. So far great purchase

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's fantastic to hear that we've been able to make doing laundry a little easier for you. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    A washer really efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is amazing taking measurements of the weight of the loads to program the water amounts before to star to wash.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to decide immediately what machine we wanted as our old machine broke down. We picked this model because of the size of the drum and ease to fill it. As long as you follow the instructions it works as described. While it works for us it could be difficult for a small person to reach the bottom of the drum.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    does what it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very nice and quiet washer. does well washing clothes.no problems

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Tub size

    Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big tub and washes big loads..good features you can use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    First time washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use love it large capacity. Works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quite and easy to use. Handles all sizes good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for month, love it so far. Huge tub, quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great , only reason why I didn’t give it 5 stars is because it’s a bit noisy for my liking. Other than that it washes great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and quiet. Recommend for any household...

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large capacity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great for washing large loads such as comforters. I'm 5'5" and have to stand on my tip toes to reach the clothes at that bottom, but it's great being able to get larger loads done in one wash. My only complaint is the length of the wash cycle. All except the quick wash are one hour or greater. Other than that I'm loving it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge capacity, Maybe too huge?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, and water saving. I think I might have bought too large of a capacity as when the clothes are done, I can not reach the bottom of the washer! I need a tongs to grab the clothes at the bottom. It's that deep! Other than that, I love it and am looking forward to doing my comforters and large bedding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does all i need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this machine has great capacity, does a good job getting all the clothes clean... plus it doesn’t have that stale smell front loaders get!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung washer machine. I was raised up and impressed with GE products only. I love my new washer!

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Samsung washer top.load is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was great. This is a discontinued item. We found one on the floor in a BB nearby. Picked it up the next day. I installed it ourselves, rented a Uhaul professional dolley and tarps to protect it. Easy to set in place. Larger than normal tub size. Wonderful. Can't say enough. Bob

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. It gets the laundry clean. The drum holds a lot of clothes, towels or bedding. It is easy to load. The only downside is the drum is really big. I need a foot stool or a reach assist bar to get the small items out of the machine. Otherwise I am extremely happy with my purchase.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Wonderful! I know you'll continue to enjoy your experience with your washer. Thank you for becoming part of our Samsung family.
      ^Lizzette Samsung

  • Rated 5 out of 5 stars

    great appliance so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sales person was very helpful. product was just what i was looking for. delivery guys moved it in and unpacked it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one after a conventional top load washer was brought and tried, unfortunate the drum was too deep and I had a hart time to reach the bottom. I exchanged it to this model, I like the slick design, low water usage and quite, most of all, it does not hurt my back taking the clothes out anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    I like this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's super quiet. Washes bedding great. I'll get the matching dryer.

    I would recommend this to a friend