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Customer reviews

Rating 4.6 out of 5 stars with 2652 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large capacity, cleaning performance, quiet operation, and ease of use of this 5.0 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer. However, some customers mentioned that the washer's depth may be inconvenient for shorter individuals, and that the spin cycle and balance could be improved. A few users also reported experiencing issues with the machine's reliability. The small agitator size was also noted as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,652 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Loving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we have had it for a few weeks now and let me tell you I believe it’s a great purchase. I love all the different settings it has and my clothes come out really clean!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love the size of washer. Makes washing quicker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the washing machine! I'm able to wash all bedding with no problems! The options to clean are great as well! Would recommend if you need a larger capacity washer.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Best washer machine ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandmother had a Samsung washer like this with no agitator, and it's the way to go. It's the whole reason I bought this one. And I have no regrets! Laundry is awesome now.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Great washer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that I chose this Samsung washer. There's lots of room, easy to use, large tub and simple controls. So much better than my pedestal, front-loading washer that I replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of washing function & fast washing program......

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can wash my queen size comforter in my new washer. I also can wash bigger loads and I noticed the clothes aren't as wet when washer is done. So that means less dryer time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    We loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a great deal during a promotion period. My mom loves the washer. My bedroom is next to the laundry room. I was never bothered by it because it doesn't make noise at all.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washing machine!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Many different washing options to choose from. I love the self cleaning feature. The ringing tone it makes when the cycle is done is not annoying.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's fantastic to hear that the features of this washing machine are meeting your needs and exceeding your expectations. ^Lo Samsung

  • Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer it quite and it gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this for my friend cause he saw my washer at home. I've ordered 3 pairs of washer and dryers for my friends. I might have to call Samsung for my Commission check lol.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I bought the dryer because my old one went out, then I ended up buying the washer because I wanted my set to match. They’re very simple and easy to use, I love them both

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm -- perfect washing every load. From small to medium to large to extra large this machine can handle it all. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer/dryer duo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a large capacity, for a small family, and this unit with its accompanying dryer is perfect. I love all the settings, especially the intuitive nature of them.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 4 out of 5 stars

    Great Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the new Samsung. Especially some of the new features that really work for our family. The tub is perfect for washing comforters and large items.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love Samsung appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a Samsung washer but was on a budget, and this has certainly met all expectations and needs. Handles everything from comforters to filthy gym clothes equally well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Great deal on top-loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great and bigger capacity Samsung washer. Picked it up and installed it myself. Everything was great for 3 weeks then it stopped dead in the spin cycle. With Best Buy’s policy, I could have just had them pull it and exchange it for a new one. But I didn’t want the hassle. So I called Samsung for a repair and they are really great and very responsive. Could have been a bit faster (took 3 days for them to schedule the service) but the repair dude was really good. Replaced the washer brained and I was up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity is really good, I like that It doesn't have an agitator and with that in mind you can put a big blankets inside with no problem, it is very quiet and it uses almost no water at all. Automatically adjust the water level and it is very quiet, if it wasn't for the display being on, you wouldn't know if it is running. It is true that almos all of the loads take one hour to complete, but at the same time it has a "quick wash" that last 30 minutes and so far it seems to be very effective washing the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    No more laundromat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and makes little noise. Was able to fit my winter blankets just fine which definitely saves me a trip! I even love the little jingle it makes when a load is finished!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent washer, have had no issues since my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy at a nice price, very happy!!

    I would recommend this to a friend