Customer Ratings & Reviews

We recently purchased a Samsung Top Load washer and we like it for many reasons. 1. It's a very quiet machine, 2. with its large size we can wash bedding to include comforters which cut down on sending items to the cleaners. 3. It does a great job of washing our clothes and actually does it more efficiently reducing our water and electric bill.

Efficient, quiet, huge, easy to use, love it! Delivered professionally and safely.

After replacing our LG front loader with the Samsung top loader, best decision we made! Large capacity, super quiet and does a great job cleaning. The price was reasonable, the guys installed the unit and explained everything. Very happy!

Excellent all around. Very quiet, love the light blue digital reading. Nice, deep basket for large loads. "Measures" the load weight for right amount of water. Great choice of wash cycles and is customizable for temp, #of rinse cycles, and spins. Doesn't have an agitator so the clothes are free to move around. Ease of use, no reading the manual to know how to use. Great, compact item. This model actually smaller than my old Kenmore. Lid is plastic and see thru top so keeping an eye on your washings is so easy. Rest of machine is metal. Very sturdy and again, a quiet wash. Highly recommend!!!

Very quite and cleans good. It's a vary efficient machine

First, this Samsung like all new HE washing machines has no agitator. No agitator means the cycles are extremely long to get anything clean-a lesson learned the hard way by manufacturers. Ironic that even with long cycles and are classified energy savers because their water usage is very low. This washing machine looks better than most SUV's. We chose Samsung over the LG because the switches were much more responsive. The attributes are large 5.0 cubic foot capacity, quiet, intuitive controls, and a see-through top. My wife hates the blinking display and goofy dispensers. It seems all brands have similar issues.

I specifically bought this size washer to wash dog blankets and comforters. After two weeks of trying to wash 10 small loads of blankets and comforters with the washer being off balance every time- going on for 2 hours trying to rebalance itself, I was ready to call Best Buy and tell them to come pick it. up. I did some research and the lack of water on larger items sometimes can cause this. I began using the deep fill option which adds more water and I have not had one problem with the washer being off balance since. Washing regular clothes I had no issue of it being off balance and did not need to use the deep fill option. I'm very glad I kept the washer - I now love my Samsung washer!

This washer is perfect for large loads. Our clothes come out feeling and looking more clean than our old washer. The only reason I’m giving a 4 star rating is because the cycle times seem long. We are very pleased with the quality and ease of use.

Very high tech. There are many settings to learn and each is different depending on the load of laundry you are washing. Large capacity without the old-style dasher that most units used to use. This unit has a spinning disc at the bottom of the tub that spins and the entire tub spins in both directions to agitate the laundry. Has trays that you can load detergent and fabric softener into so that they are not directly poured onto the clothes. There is also a spot to add liquid bleach if so needed. Unit is very efficient and is a water saving unit. Digital timer tells you how long the load will wash for and there is music that sounds when the unit is finished. Extremely quiet when running and does not go out of balance with larger loads. Designed to wash large comforters and pillows with your other bedding laundry.

Have already used this washer for several loads and have had zero issues. Our clothes come out looking and smelling so clean and fresh. I read some of the reviews prior to purchasing which made me a bit skeptical prior to receiving but those people just need to READ THE MANUAL to learn how to use the washer properly. You can customize the settings so many ways and are not stuck with hot water, extra spin cycle, low water level etc. It does take a little longer to run the washer now compared to my 13 year old machine this replaced but worth the wait. I believe it’s common that the newer machines have longer cycles. I can also fit 2x the load in this machine compared to my old one with an agitator. So maybe laundry takes longer, but I’m doing fewer loads. For those who want a shorter cycle there is a Quick Cycle that cuts time in half. Time will tell how reliable this one is but so far very happy. I bought matching dryer too and they look great together.

This washer has a much bigger drum than I thought it would. I is very easy to use and does a beautiful job. I like that it doesn't have a wringer. It think it's much easier on the clothes. It also appears to be pretty efficient with the water usage. I would recommend it, especially if you have a large family because you can get so much in each load.

Machine is quiet and seems to run well. I love the faucet feature as my laundry room does not have a faucet. Only thing I'm not as pleased with is water level. Wish you could select the water level. When washing towels you have to use the deep fill setting to get enough water for the cycle. The deep fill is not available on the "Normal" cycle. The "whites" cycle is 1.5 hours long and bath towels are not that dirty. It does great with smaller loads . But I bought it for the larger capacity. I've had the machine for 1 month.

It was a replacing of my 15 years old top load washer. I chose the top load because I have kids and senior who may not know how to use the front load washer. It was a good choose and it is very easy to use. I paid more for the bigger size model. Very quiet and doesn’t have out of balance. We have it for 4 months and no issue.

Pretty good washer for the price. Does exactly what I need it to do. Huge barrel that can fit my king size blankets with tons of space left. Super quiet and I like the ease of use. Delivery and setup was super quick and easy! GeekSquad worked quick, efficiently, and were super nice on top of it all.

Top notch washer! My best friend has the same model and I’ve had washer envy until I bought my own. Quiet, and concentrated on getting clothes clean instead of dancing all over my laundry room like my GE did when it got off balance - like every load!!!

This is a BEAST! Holds a ton and does extremely well. Easy to use and has a great way of letting you know when it is time to move to dryer! Strongly recommend!

The last Maytag machine we had was shot and I needed a new one. I decided to spend a little more to get this Samsung and match the dryer we had. This is the best I've had in a while. Not only is it enormous inside but it makes less noise and washes so much better

Leaves clothes amazingly fresh and clean, and I love that it is a top loading washer. Surprisingly spacious and easy to use. Installation is super quick and easy. Type of wash automatically populates the cycle settings, but I can manually change that. Also, I love that I can pause the load if i forgot to throw something in.

Replaced my 23yr old Maytag for this washer. Appearance is great, has lots of features, price was comparable with other brands. My biggest issue is with the new washer now is without an agitator, so the balance of my loads have been frustrating. This washer senses the load size with a few initial spins and these vibrate the drum and the rest of the washer significantly. Once it has that figured out the rest of the wash and spins appear to be much smoother. With the new HE feature on the models today using less water takes a little getting use to and wondered if my clothes would really get clean, but they do! I did experience that during my first couple of loads that were small that the balance with vibration was terrible initially. After talking to several other people I found out that they do not do small loads as good. With such a big drum it takes me awhile to accumulate enough to do a medium to large load since there is just one person using this washer. Overall I like the appearance, all the features and that it cleans my clothes great. I expect I will get use to the initial vibration during the load sensing.

Love this new washer. The capacity is great for a family of 4 with 2 boys that are into everything. Loads of options for different load types. I can dump an entire basket of laundry in and it will clean everything. It runs quietly, which a great as I work from home and the laundry room is next to my office. The Active water jet comes in handy when one of the kids spills something on their clothing so you can quickly get the stain out.