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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 4,670 reviews
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung 5.0 Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Does small loads exceptionally well. Quite, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy to use and efficient washer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is easy to loader with great capacity and easy to set up and operate. Measurement system tray has cut down on my detergent use with better results. Rings clothes thoroughly making less work for the drier.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Nice Unit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking washing machine, which I had a certain amount of importance to me. More importantly, however, is that it was easy to move about, hookup, and get to washing. The controls are easy to use, and it has plenty of options. You can fit a massive amount of clothes in here, which is outstanding. I did have trouble with it sensing the right amount of water for a few loads, but it just takes some tweaking and time. Overall, this machine does what it is intended to do, wash clothes, and for the right price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. VERY, VERY quiet. Superior cleaning, way too many cycles but fun to use. Geek Squad installation and set up superb. Hugh capacity cuts down number of times you need to run.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Easy to use even by me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, quiet and cleans clothing very well... only down point , if you’re short like me 5 feet tall- it is difficult to retrieve clothes from the well of the machine. Otherwise I love it !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 4 out of 5 stars

    Excellent Product/Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Easy to use. Relatively quiet. The size is also great for a family of four. Only function missing is the ability to save and create a custom cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    I don't regret buying this one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, a pretty solid washer so far. I have been putting it through the ringer... no pun intended. Handles a nice big load, it's really intuitive. No complaints so far. Very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit I have only been using this for a day or so, but I am really impressed. Due to the virus I installed this myself. It went in easy and was basically ready to use out of the box. My experience comes from units I used as a kid as well as several used basic models I had purchased previously. They always worked and did their job, but this one is just better. It is quiet, efficient, and I can't say I have ever seen my work clothes come out as clean as this washer did. In fact, I managed to get what used to take 2 days or so of laundry done in a single day in part due to its size but also its speed and efficiency. I haven't played with all the settings yet but I remain impressed with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    We love our Samsung!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying this Samsung washer. It does a great job on everything from a few pairs of socks up to a very large comforter and everything in between. Granted it takes a long time to wash things compared to older non high efficiency machines, which is normal for all HE machines. It is pretty quiet and keeps itself balanced really well. The settings are pretty straightforward and easy to navigate. We are very pleased with our purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite and cleans good. It's a vary efficient machine

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for 2 years now, and I have had zero issues. It's large enough to wash my queen size comforter, which was necessary for me. My clothes always come out smelling fresh and clean, and it doesn't need a ton of water to do so. The well is deep, and I'm 5'1", so getting clothes out takes a little extra effort sometimes. That's the only drawback.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    My super washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use and holds two quilts easily. Also it’s not noisy. It was installed quickly and safely. I like how it has many different washer levels. It also has very good reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Absolutely love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, cleans clothes very well and is the quietest washer I’ve ever seen. Glass top door is really nice and the capacity is incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Takes some getting used to...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guess we must be old school! Never had an agitator- less washer. Getting used to this method of cleaning. I still always use the "add fill" water option on my loads to get more water. Yes, the cycle times are MUCH longer than a standard washer, but the results have been good so far. Clothes are coming out clean and seemingly less wrinkled. We'll see about the energy cost savings over time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My old washer broke and we've been working this one a lot for the past week and super easy to use. Clothes come out clean, love the big capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    My favorite purchase from best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!! You can stick so much in at once. It's very deep. Helpful when it comes to washing bedding. Quick, quiet and leaves are clothes smelling so good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Balance, Spin cycle

    Rated 4 out of 5 stars

    Top load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity is great but when spins not to great. Often it becomes off balance not good

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    The Best Washer for the price!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer’s tub is huge! Runs very silently. Tells u how long it will take to complete with any of the many choice’s. The see thru top is great to have. They offer They 3 versions of modal. Self-Cleaning mode is great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    New best friend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as described. Very silent and washes great. Very easy to use I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Very good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, impeller design (no screw type agitator). Spin cycle is a bit weak requiring more drying time. Experience at store and with installation crew were excellent.

    I would recommend this to a friend