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Customer Ratings & Reviews

Your price for this item is $944.99

Customer reviews

Rating 4.5 out of 5 stars with 4664 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet for its large capacity, effective cleaning performance, quiet operation, and ease of use. However, some customers have expressed concerns regarding the spin cycle, the effectiveness of the agitator, and the machine's ability to maintain balance during loads. There are also some worries about the long-term reliability of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,664 reviews
  • Pros mentioned:
    Cleaning performance, Noise level, Size

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has a big tub and is very efficient. I love all the different cycles! And it is very quite. The little song is cute telling you the cycle is completed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    New Technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more efficient than expected. This washer is quite, fast and a great value. Our old washer was only 5 years old and the advancements in that time make this machine worth the purchase. Never fix the old one. Lets see what happens in 5 years?

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it cleans , very large capacity,no more mold in the rubber or bending over to load like a front load easy to add additional clothes in the wash during a cycle very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Samsung is a great washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have put this washing machine through many tests by washing many loads in the 3 weeks I've had it. I've washed big loads of towels, blankets, mattress pads and it handles them like the smaller ones. I wasn't too sure about not having an agitator but have loved it; no more clothes getting tangled around it and no trouble with it getting off balance. I did a lot of research and read many reviews before settling on a Samsung. I am so glad we decided that this was the machine for us. I might add that I mentioned my new machine to four of my dear friends and two of them have Samsungs and both love theirs, too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has large capacity, simple to use, not every bell or whistle needed and less to go wrong. Easy hookup and works perfectly. Quiet as well. Does the job without the hefty price tag.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's fantastic to hear that the spacious design of this washer is a great fit for you, Robio. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Super samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had bought another brand (GE) that broke after 6 months. Repairmen couldnt fix it,so rather than continue to fight with them over warranty, i decided to go ahead & replace it.Very pleased & happy with features, price & performance. No more GEs for me.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Do what they are supposed to

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great and big! Dryer however has a moisture sensor that determines my clothes are done even when they are still damp. I have to use the timed option to get my clothes completely dry and run it twice every time. Plus, Best Buy disappointed me. The machine came in with damage. It was cosmetic, they said we could return or get a discount. We went with discount because the damage did not cause any issues with the use. They said we would get $300. We never received it. So we called and asked again. They decided after re-evaluation it would be $80. Honestly, $80 is fine, but the fact that they said $300 at first and it has been two months really upsets me. I am thinking about stopping business with Best Buy. There are too many options out there.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Bdeak. ^Lo Samsung

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    This is the best washer that I've ever had...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. It's large capacity is even bigger because it doesn't have an agitator in the middle of the tub. I can wash king sized sheets & a blanket at the same time. With plenty of room, everything gets washed & rinsed well. The only problem I have is that the tub is so deep, I'm 5'4" with short to normal length arms, I sometimes have to get up on my tip toes to reach small items, like socks, on the bottom. That's one problem that I am happy to live with. I've had the washer for almost 3 months & it's the best washer I've ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great capacity!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine! It is super quiet , efficient, and quick. The large capacity makes washing tons of clothes or large comforters a breeze. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious washer! We can do 2 or 3 loads of laundry in one compared to our old washer. This is very quiet and does an excellent job washing clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung 5.0 Top Load Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very quiet and does an excellent job of cleaning the clothes. I can easily fit my king-sized bedspread in it for a thorough cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very happy how clean the Clothes are.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for 2 months??, Im am very please with the results of how clean the clothes are. The features are very handy and easy to set.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is super easy to use, it works very well. The clothes come out smelling great, no soap residue like my past washer, and it can also handle very big loads.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Masi. Samsung is excited to know that we have exceeded your expectations with the Samsung 10-Cycle Top-Loading Washer's powerful performance, sleek design, and innovative features that make life easier. We appreciate the additional features that you have pointed out such as the user-friendly design and the cleanliness of the laundry when the cycle is complete. Welcome to the Samsung family experience! ^Liz Samsung

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    I highly recommend this product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I purchased it a few weeks ago, and I am loving it. I bought it because it matched my Samsung dryer. It has exceeded my expectations. I like its look, its sturdiness and, most important, I like its quiet performance and its large capacity. This allows me to wash loads of laundry all at once. This cuts down my laundry time and saves money. It is highly efficient and affordable. It is well worth its weight in gold. Anyone needing a washer, I can tell you it will not disappoint. It is worth moving mountains to get it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine...High Tech, but easy to use. So quiet.. I can fit king size blanket and sheets into the tub....

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Functions fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Smooth, way more quieter than my front loader (which I will NEVER purchase again). Way more cycles then we need. Big enough. My ONLY complaint would be that if you are short 5'5 or smaller you might have some issues reaching all of the cloths at the bottom. My children have a step there for them. Don't bother with the "new" H2O hoses if yours is good just use them. Keep in mind if you have BB install it they will make you buy new H2O hoses

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    My new washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes so quietly. It is easy to operate and I love that it has a self clean option. The machine is a nice upgrade from what we had.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer about a month ago. It is larger capacity then we usually have. It washes blankets and towels well. We enjoy all of the features like the extra rinse inside the washer and the pull out drawer for the detergent. It has all the settings you need for washing different kinds of clothing. And you can adjust the settings to what you want. The lid easily unlocks when you want to add more clothing. Overall it is a great washer. Only small thing is that the start button has to be pushed a little harder than the other buttons to come on.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use and understand. It also has a lower sound when operating than most washers. Plus, it does an incredible job at cleaning the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is easy to use and clean very well. Definitely recommended for those who need washer

    I would recommend this to a friend