Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $944.99

Customer reviews

Rating 4.5 out of 5 stars with 4664 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet for its large capacity, effective cleaning performance, quiet operation, and ease of use. However, some customers have expressed concerns regarding the spin cycle, the effectiveness of the agitator, and the machine's ability to maintain balance during loads. There are also some worries about the long-term reliability of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 4,664 reviews
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Quiet. It fits a king size comforter with ease. It has phenomenal cleaning power with minimal water.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Pleased with the washing machine

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a previous model of this washing machine in my last house and enjoyed it so much that I replaced a failing machine with this model in our new house. I like the big tub and no impeller, so the laundry gets clean and not wrapped around equipment. You can interrupt a cycle to add more laundry and to re-balance a load, if the machine gets unbalanced. Settings are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Outstanding Washer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, very quiet, does a great job, energy saver, user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love my new washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Cleans rinses and spins great. Can even do large blankets and quilts without going off balance. Love my new machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Size

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It is the oerfect size, quiet, and cleans very well!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So Happy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read practically all the reviews on this washer. It took two weeks to finally choose which one I wanted. Drove my husband crazy. Our Maytag barely made 4 years and I wasn’t going to have that happen again. It’s been almost a month and I wanted to really test this thing out. I listened to other reviews and read the manual. I ran the calibration and probably did 10 loads with in a week. I washed bedding, delicates, regular and my husband’s work clothes. He’s a painter. Everything came out beautifully. It kind of grossed me out because they smelled and felt so clean, I wondered if my old washer had done anything. It’s not loud at all when it’s spinning and maybe that did have to do with the calibration as other reviews have mentioned. I love this washer and as of now I have nothing negative I could say. 100% satisfied! Finally the Geek Squad were professional and right on time. Very friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine itself is beautiful and very user friendly. It takes a lot longer than our old workhorse but the load size is almost triple. A few things we learned on the fly - don’t put anything on top of the washer, not even the basket. It includes that in the weight. Also if you put in heavy wet items it’s best to use the DEEP FILL option otherwise it gets off center when trying to estimate load weight. Error codes are easy to find on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a not so old LG washer that started rusting near the bleach tray. Seems to be an issue with that washer according to online forums. We decided to switch to Samsung. I’m glad we did. Until you get something new you don’t realize the shortcomings of your previous washer. The tub is extra large. Able to do bedding with no problem at all. Our clothes feel so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    quiet and efficeint

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd Samsung washing machine. It is by far the biggest on the inside and it is very quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Easy to maintain

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea that I don’t have that moldy smell as I did in the front loader. Great capacity. It does take 9 mins longer per load then front loader. The impeller style is great because I can just dump the clothes in and not fuss around the agitator. I wish the deep fill worked on all the types of laundry. Seems like I’m using that mostly for a household of 2 doing laundry twice a week

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Nice size and easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. It has a large capacity for my queen size comforters. It is very easy to use and quiet

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very happy that you're so happy, Lande! ^Jecca Samsung

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Very nice!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer for our college aged daughter after her very old $50 craigslist washer stopped spinning. My daughter and her housemates LOVE it. It’s large enough to wash their bedding and gets their clothes much cleaner than their old washer. They love the little chime sound much better than the buzzer on their old unit. We made the purchase during a holiday sale that included setup & takeaway. Best Buy had the best price so we took a chance :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very quiet. Previous washer had an agitator to this non agitator and no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    I absolutely LOVE my new washing machine.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a thing about it I don’t like. I didn’t want a front loader. I had heard buy a Speed Queen and not a Samsung but when I did the research it appeared they have flopped in recent models and I really liked the Samsung from my research. And it’s even better in person. The tub is huge quick and easy to load. Clothes come out clean and they come out well spun so they don’t take much time to dry! So much better than my old washing machine! I want the matching dryer soon!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Love This Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Some of the things I like best: Quick Wash Option, and the option to choose spin speed based on your load. Large capacity, and no agitator so I can do large blankets and comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent machine.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a family size with high capacity. It runs so smooth, very efficient and easy to operate. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer. It will handle large loads get them clean ice and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung washer machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply amazing the clothes come out so clean so fast you can't even hear the washer machine working and the flush wash cleaner to get out stains works really well the only thing I would say is to do some research on the detergent you use with this washer machine you should be using a the recommended detergent just to be on the safe side but overall it works great highly recommend and if you wait for a holiday you can get a really good deal hope this helps

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great Washer with plenty of room

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room in this high efficiency washer. I have gone through two front load washers and find that top loaders are just better for space. I don't notice any difference in wash quality. I still think front loaders struggle with mildew and I've never had that experience with top loaders. This is a quality washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Very pleased!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is high capacity, it is quiet & easy to use. We are pleased. Again, we enjoy doing business with Best Buy!

    I would recommend this to a friend