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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 4,670 reviews
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is high capacity, it is quiet & easy to use. We are pleased. Again, we enjoy doing business with Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This this washes clothes like a beast. It even sings a sweet song when a cycle is complete. I can even take a bath in it. I let vagrants and door to door sales men clean their clothes in my washer. Leaves no residue.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was bigger that we thought so it was a good surprise seen it at the house. Very easy to use and washes very well!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer. It will handle large loads get them clean ice and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Smart and Efficient Washer..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Samsung Washer not only its looks, easy to use function buttons, build quality, ease of use, big tub, and smooth quiet operation. But also, for the way it washes clothes and the impressive results after.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Blanca C from Wilkes Barre Best Buy got it right!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washing machine. I had just moved into my house. There aren't any laundromats close by and even if there were, they are quite pricey with me averaging between 25-$50 dollars per session. Calculating at $25 a week (low end), I decided that getting my own was the way to go. I went to Best Buy Wilkes Barre and Blanca C was my Home Advisor. When I say she went above and beyond, she totally treated me like I was her family. When I wanted to get the cheap Insignia one, she taught me why I needed this one. She asked what I needed and matched me with the best selection. The must-have is the spigot inside of the washing machine, which allows me to rinse or spot clean things in the machine. The machine is extremely low noise and has a ton of great features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Does everything we need!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Quiet. Gets everything clean and spin cycle really gets the everything pretty dry! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great Washer with plenty of room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room in this high efficiency washer. I have gone through two front load washers and find that top loaders are just better for space. I don't notice any difference in wash quality. I still think front loaders struggle with mildew and I've never had that experience with top loaders. This is a quality washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great for large families

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this washer so far. Quiet, efficient, large capacity. Working out great for our family of 6.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for one month now. Works great and is quiet. This is a large machine and can do huge loads.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Love, love, love!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!! Its quiet, easy to use and cleans well. It looks great in my laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Active

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this washer machine to everyone to bay because the capacity very good if you don’t hand time to wash you make one load in good to go the machine spinner very fast don’t take long on dryer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Great Value for Basic Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a front loader to this top loader model, surprised by the different levels of noise it generates depending on the cycle selected. Normal and quick modes are pretty quiet, more aggressive cycles are much louder due to extra agitator action. But it cleans very well and wrings out clothes on spin cycle VERY well. Already run a couple of blankets and no issues with balance or spin.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took advantage of the great price and 24 month financing, on this excellent washing machine. Pros: Quite, energy-efficient, easy-to-use, water-jet inside machine (good for rinsing detergent cap, or spot cleaning), and self-cleaning cycle. Cons: Detergent dispenser too close to lid. A little awkward. All in all, like our new washing machine, and clothes have been coming out amazingly clean and smelling fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    I like it1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is working great, large capacity, energy efficient, quiet, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a senior and the last time I bought a washer was over 10 years ago. The buttons were mechanical and hard to work. This washer is all electronic and endless choices on how to do your wash. Requires a reading of the Manuel to get started, but easy to operate. It has a very large capacity and can take a large quilt with room to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Does a great job, large capacity and quiet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Very easy to use. Lots of features, large capacity and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    FAB WASHER

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Have loved it ever since I bought it. Fairly quiet. Works good and has great features!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is easy to use and clean very well. Definitely recommended for those who need washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large, very quiet and cleans very well no complaints

    I would recommend this to a friend