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Customer Ratings & Reviews

Your price for this item is $944.99

Customer reviews

Rating 4.5 out of 5 stars with 4664 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet for its large capacity, effective cleaning performance, quiet operation, and ease of use. However, some customers have expressed concerns regarding the spin cycle, the effectiveness of the agitator, and the machine's ability to maintain balance during loads. There are also some worries about the long-term reliability of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 4,664 reviews
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was bigger that we thought so it was a good surprise seen it at the house. Very easy to use and washes very well!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Does everything we need!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Quiet. Gets everything clean and spin cycle really gets the everything pretty dry! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for one month now. Works great and is quiet. This is a large machine and can do huge loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great for large families

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this washer so far. Quiet, efficient, large capacity. Working out great for our family of 6.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Simple yet effective clothes washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We wanted a replacement to the washer we were replacing. The Samsung washer is very similar without all the wifi. The only thing we wanted was to wash clothes. Lots of nice features and an upgrade to the washer it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Love, love, love!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!! Its quiet, easy to use and cleans well. It looks great in my laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Wash machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a wonderful machine great capacity no sounds is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great results with minimal effort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep tub to accommodate comforters, many many options from which to choose, including up to give rinses, quiet throughout every phase and it plays a happy little tune when the wash load is finished. I am quite satisfied with practical and stylish appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Great Value for Basic Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a front loader to this top loader model, surprised by the different levels of noise it generates depending on the cycle selected. Normal and quick modes are pretty quiet, more aggressive cycles are much louder due to extra agitator action. But it cleans very well and wrings out clothes on spin cycle VERY well. Already run a couple of blankets and no issues with balance or spin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I honestly thought I was getting an analog machine (because of the large dial). Nope, even the dial is digital. I guess that has worked out okay. We got the set and think we are happy with the washer and dryer. We are having to get used to the tech, though. Our previous machines were 30+ years old- needless to say we were behind on current tech. We think these are doing well, and they seem to be efficient. Overall I am very happy with them. On the washer, you can't set the water level- it senses what is needed. This has surprised us- it is less water than I would put in if I was selecting. On the dryer, I've liked using the sensor/auto dry over the time dry. But, often the items are still a bit wet- even on the most dry setting. The washer doesn't seem to drain trash, grass/dust/hair/etc. that might be on the clothes. It builds up and I can see it on the dark items. That comes off in the dryer if it is items I dry. The washer tells you to run a self clean cycle every so often. The trash is actually worse after that- like it knocks it out of the hiding places but still doesn't drain. (It isn't enough that I can see it and reach in to clean it out, no clumps. Just fine trash that will get left on the clothes. IDK Still, I'm kind of working my way around these issues and I'm happy with the units. My old clunkers were just beast that really worked well. They don't make 'em like they used to- that's a pro AND a con! The alert on both is a long musical tone. It is either on or off. You can't select a less annoying tune.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a senior and the last time I bought a washer was over 10 years ago. The buttons were mechanical and hard to work. This washer is all electronic and endless choices on how to do your wash. Requires a reading of the Manuel to get started, but easy to operate. It has a very large capacity and can take a large quilt with room to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, quiet and washes well! Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    I like it1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is working great, large capacity, energy efficient, quiet, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took advantage of the great price and 24 month financing, on this excellent washing machine. Pros: Quite, energy-efficient, easy-to-use, water-jet inside machine (good for rinsing detergent cap, or spot cleaning), and self-cleaning cycle. Cons: Detergent dispenser too close to lid. A little awkward. All in all, like our new washing machine, and clothes have been coming out amazingly clean and smelling fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Does a great job, large capacity and quiet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Very easy to use. Lots of features, large capacity and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Quality washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large machine, works well, if off balanced it’ll let you know to fix the clothes inside. Can wash big blankets without concern

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large, very quiet and cleans very well no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to use and it’s big inside. Our first with no agitator and wet love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Samsung top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold the old GE washer that had an agitator and purchased the Samsung washer with the impeller. It washes way better and don’t have to worry about things getting tangled in the agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the performance and load capacity of this washing machine. It is quiet, the anti-vibration feature works as advertised, and it is large enough to wash a king size comforter.

    I would recommend this to a friend