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Customer Ratings & Reviews

Your price for this item is $944.99

Customer reviews

Rating 4.5 out of 5 stars with 4664 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet for its large capacity, effective cleaning performance, quiet operation, and ease of use. However, some customers have expressed concerns regarding the spin cycle, the effectiveness of the agitator, and the machine's ability to maintain balance during loads. There are also some worries about the long-term reliability of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 4,664 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Awesome product at a great price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine has an immensely larger basket for washing that allows me to wash large blankets and more of my clothes at one time with less water. Its efficiency is great and I love this unit!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great, Quiet Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer! It has plenty of settings for our needs and is wonderfully quiet! Our washer before was quite loud so we absolutely love that we can't hear it running when the laundry room door is closed -- our laundry room is in the center of our home. It's a workhorse! We are able to wash our king sized bedding with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Laundry Pair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Easy to use, efficient, and very quiet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Olsons, I would like to thank you for your feedback on your new Samsung Washer. I know how important a great washer is and I am glad to hear your unit is treating you well. We would love to welcome you to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is very quiet. It Cleans well. It takes large loads

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom loves her new washer. Big bin and washes very well. Excellent instructions on delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Love this machine!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is so quiet and incredibly fast. It has a large tub that can fit a king size comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and easy to use. Then capacity makes it easier to do big loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing machine . Love it almost to big . Can handle anything you got to wash

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Terrific wash machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years of usage, it is a great machine. We've washed all manner of laundry: from canvas totes to comforters and delicates. The lack of an central agitator means that nothing gets beaten up or stretched. Best investment yet in a washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine easy to follow instructions washes large load

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like how it washes and easy to use, big top opening large enough for regular sized loads getting them in and out.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and cleans really well. Easy to use and high quality at a great price.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NRXMan! Knowing that you're satisfied with this washer makes us happy! Thank you. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Perfect for us!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large volume, quiet operation. Easy to install and clothes are cleaner than with our previous machine. Price was fair and availability was key

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Size

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, cleans well, is quiet, good purchase. very large tub

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this washer for a few months now and have had no issues. Gets the job done and fits so much clothes

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    DARN GOOD WASHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer because Samsung makes real good stuff .That thing is quiet and when it gets on spin cycle that thing moving really cleans clothes good too and that is from a man's perspective.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with my choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not disappointed with our purchase. This is the second Samsung washer that we purchased from Best Buy. I really like that it is easy to use. The other machines that we looked at seemed so complicated and confusing. Everything was so "techie." I just wanted something that I could put my laundry in, pick a setting and walk away. That is exactly what this Samsung washing machine offers. The other thing that I really like is that I can reach the bottom with out standing on a step stool. Being on the shorter side this is a huge positive for me. I would recommend the Samsung to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    What I needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is just what I needed. A big drum. Easy to use nob and easy installation. Delivered fast! So far no issues. I would definitely recommend this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet and can handle a lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and so happy as a replacement for our front loader. One point...I’m 5 feet nothing so reaching the bottom of the washed can be a little sketchy at times...bought a plastic set of tongs or I use a little foldable stool to grab the last sock out with ease. Really deep and quiet! Would not hesitate to use on a first floor or main living area.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Top quality washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our water bill is noticeably cheaper with this high efficiency unit, capacity for king size heavy winter comforters, clean clothes every wash. Very impressed with this unit. Will consider Samsung and Best Buy for future major appliances.

    I would recommend this to a friend