Customer Ratings & Reviews

This seems to be a great washing machine. I wish that it had come with a printed owner's manual. I don't like the online version at all. In the first place, it's hard to find it online. We are getting by with what we've got, so I not going to complain too much about what we don't like. It gets clothes clean, and it spins more of the water out than our old top loader did. It has more cycles, and it sometimes takes longer for some cycles than our old machine did. All things considered, we're happy with our purchase.

Very quiet and cleans really well. Easy to use and high quality at a great price.

Washer works well. Get's clothes very clean. The only negative thing I have to say is that some of the cycles take a long time...but that seems to be expected of most washers on the market these days.

Works well, cleans well, is quiet, good purchase. very large tub

I bought this washer because Samsung makes real good stuff .That thing is quiet and when it gets on spin cycle that thing moving really cleans clothes good too and that is from a man's perspective.

After 2 years of usage, it is a great machine. We've washed all manner of laundry: from canvas totes to comforters and delicates. The lack of an central agitator means that nothing gets beaten up or stretched. Best investment yet in a washer

Is a wonderful machine great capacity no sounds is perfect

The washing machine has an immensely larger basket for washing that allows me to wash large blankets and more of my clothes at one time with less water. Its efficiency is great and I love this unit!

Works great! Easy to use and it’s big inside. Our first with no agitator and wet love it.

Great washer and so happy as a replacement for our front loader. One point...I’m 5 feet nothing so reaching the bottom of the washed can be a little sketchy at times...bought a plastic set of tongs or I use a little foldable stool to grab the last sock out with ease. Really deep and quiet! Would not hesitate to use on a first floor or main living area.

My wife checked washers that they had on the showroom floor. Picked this one. She loves it. It runs a lot quieter than our kenmore. It was easy to pick it up and install ourselves.

Great quality, quiet and washes well! Easy to use!

just what we needed. Spacious, quiet and clothes come out amazing!

Very nice machine, easy to use, runs quiet, cleans great.

This washing machine is great! I am 5 3 and I can reach the bottom on my tip toes.I like that it doesn't have the agitator and is large enough to wash large items like my king comforter.

Great washer! Clothes get clean love the options on the washer Big drum for Big loads I love the Deepwater setting plenty of water for the clothes to move around in and get clean my last washer skimped on the Deepwater couldn’t put as many clothes in I ordered this washer from Best Buy great service great it was delivered in two days.

First off let me say that I did a lot of research before choosing a new washer, and I was wrong with my decision. I chose a top loader without an agitator assuming it was more spacious, efficient, and modern. I wanted a front loader but had one before and had to deal with the mold issue, and leaning down low to get clothes in and out. This Samsung looks nice, but it I very harsh on your clothes. It uses very little water. That might work for a front loader since the water lays in tje bottom and the clothes get tossed in it regardless. But not with this machine. I have watched on a few occasions that halfway through a cleaning cycle the clothes on top ans in the middle of the washer never even got wet. That's 20 min into the cleaning. I'm talking a few jeans mixed with sweatshirts, socks etc. I also noticed the same with a wash I towels, sheets etc. This also causes the clothes to often be tangled and wound around each other. The only way around this is to use a deep wash, which fills the entire machine. For small loads of socks, underwear etc it is fine. Wash cycles are long as well. My 15 day return policy has passed or o definitely would have returned this machine and bought a front loader, or a good old fashioned top loader with agitator.

So far so good! Love the washer. I really like how you can push a button and add more water on certain cycles. My clothes have come out really clean. Washer is very quiet. That is a plus since my laundry room is right off my family room. Have only had the washer for about 3 weeks now but I am very pleased.

Our water bill is noticeably cheaper with this high efficiency unit, capacity for king size heavy winter comforters, clean clothes every wash. Very impressed with this unit. Will consider Samsung and Best Buy for future major appliances.

Love this washer!!!!! It gets the job done. My only complaint would be that it takes longer than my old agitating washer but I learned that this is due to it being a High Efficiency rated washer. I guess they are all slower! I love that it has a clear top so you can always check on your load without opening it.