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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 4,670 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, quiet and washes well! Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value super efficient very quiet Large capacity

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is stream line and clean looking. Super user friendly! Has a very large capacity and all the settings work great! Slightly disappointed that I can’t connect to the Samsung smart things app but that’s not why I bought it or even a feature I considered during purchase. Great buy at a great value!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this washer for a few months now and have had no issues. Gets the job done and fits so much clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Best washer I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so quiet and spins the clothes so well that they dry faster. I love all the settings to choose from and it's very fancy. Even with bigger loads, it never has trouble washing and spinning. I also like that it pours the water and detergent as it's spinning to get all over the clothes. Love this!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    No longer agitated doing laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really pleased with my Samsung washing machine.i love not having the agiator. At first I kept thinking I need to even out where I put stuff, after years of having an agiator ,but that's not necessary now. It can accommodate large loads ,even a bedspread. Now I don't have to run to laundromat with bedding .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very happy how clean the Clothes are.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for 2 months??, Im am very please with the results of how clean the clothes are. The features are very handy and easy to set.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Better than our first choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung clothes washer was a was a hit with my wife after the first load. We have never had a Samsung washer before and she didn't know if she would like it as much as her first choice, it has better. Very easy to use with good controls, it is also quiet and stable in spin cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes like a dream. Everything comes out clean and smells delightful. Fits even the largest blankets and they too come out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    What an Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 20 year old Washer broke on me. I decided to buy this. So far I am liking this washer. It is more water efficient. More clothes can fit than my previous washer. It is also quieter. Note: It takes a few minutes for the water to start. It goes through some pre-test at the beginning. Also even though it is quieter it can still get a bit annoying if you are in the same room. You will not notice the noise if you are 15 feet away. The lid also closes slower so it will not slam and break like my old washer. There is also a lid lock for child proof. My only con for this product is that it takes a while to know what setting to put. For example normal load is really 1/2 the water load.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Washes clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes gets them clean easy operation, quiet

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Capacity!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has great capacity. Of course, you may struggle getting items out if you are short. But, the size has reduce the number of loads I have to do. It is also easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Glad that I bought this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing holds a lot of laundry! The working volume is fairly loud, but that doesn't bother me. I'm glad that I bought it--the clothes and my king size comforter come out clean. It does like to perform a sonata when it's finished; the completion chime is a whole little song.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Best decision ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about the washer, but taking the leap was worth it. It's effortless to use and has ample space to accommodate a large laundry load.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. Quick wash is not quick, always over 30min. Only issues is unbalanced loads

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great top loader washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves clothes amazingly fresh and clean, and I love that it is a top loading washer. Surprisingly spacious and easy to use. Installation is super quick and easy. Type of wash automatically populates the cycle settings, but I can manually change that. Also, I love that I can pause the load if i forgot to throw something in.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Works Great- Holds A Lot!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer just over a month ago & so far very happy with this machine. Lots of capacity for large loads, like the deep fill option & clothes smell clean after washing in this top loader unlike our previous smelly side loader. It’s quiet & has lots of washing options.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, quiet, good sensory, large capacity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great top load machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and update to our washing machine.we had an LG front loader however I wasn’t so impressed and decided to explore top loaders again. Be this stood out to us.I love that I can clean our comforters with ease and area rugs. So many settings and easy to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Samsung 5.0 Cu. Ft Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this washer for about 3 weeks and so far we like it. Still getting used to all of the settings, etc. It's a lot bigger capacity than our old one, so we feel things are getting cleaner, rinsing and spinning out better.

    I would recommend this to a friend