Customer Ratings & Reviews

Purchased this unit to be able to handle large comforters and blankets. does a wonderful job no matter load size, couldn’t be more pleased

Very satisfied with Samsung washer. It's very efficient and quiet. Highly recommended.

We decided to upgrade our washer & dryer before our baby comes in September so we didn't end up in a pickle, and these did not disappoint. They've been great so far. Love the extra spout for handwashing, the motor is quiet during all cycles, and it's very spacious.

We bought Samsung 5.0 cu ft washer to wash large comforter for queen bed. Does great job on all clothes Bought on line in April . Live 45 min away it was ready when we got there showed ID thru truck window did not have to get out of truck. they loaded it and I was off fore home.

This 5200 model performs beautifully. It gets my clothes nice and clean. It's actually fun to watch it work, and the little musical sound it plays when clothes are done is delightful. It says to dilute the extra concentrated detergent, so I put a little water in it to mix before filling the cup. Works fine....just follow the directions for loading, etc. Beautifully done, Samsung. I highly recommend. And Best Buy did honor the price match guarantee 10 days after installation, and returned $55 since I saw it advertised on their Fourth of July sales cheaper than what I bought it at. Thank you, Best Buy.

This washing machine has been great so far! It’s very efficient and has a large capacity! It gets the job done the clothes are very clean when the cycle is done. I like the deep fill feature. The clear see-through cover is a great feature to make sure everything’s going correctly in there!

I always heard that LG is the best, so I was little worrying when buying this product instead. I still bought it since the washer got more features. So far for the last 4 months, I am very satisfied with the quality. Washing quality, power, quietness, easy to use, and features. I recommend.

It is a wonderful washer. Big enough for bedding stuff

I have had this washer for a week . I have done 2 to 3 loads a day, it is quite only hear it when in the room with it. Cleans the clothes does not eat them, the last machine I had would take chuncks out of the clothes. I like having the choice on how much water to use.

I picked this up when it was on sale around 4th of July and the price was well below what I could find at my local stores. In fact the price was just a little more than the baseline, old-school, traditional washers for sale, whcih made the upgrade a no brainer. So far it has proven to be an outstanding upgrade over my old school washer. So far this machine has handled everything we have thrown at it and I couldn't be happier. Outwardly, the washer has many features in common with most current models from all manufacturers. I don't need a washing machine that looks like art deco architecture or a 1950's luxury car, and the basic white body and silver accents are fine. I am not totally sure the purpose of the window-lid, with the cat does seem to enjoy watching it spin. As I have a private well and not city water, it's hard to gauge if this washer uses less water than our old washer, but it is quieter and does not shake like the old one did from day one when it spins out. I like that there is an easy to read digital timer on the display so I can tell very quickly if I should wait a few minutes to unload before going off to do something else. My favorite design feature is the elimination of the "agitator" from the drum which makes loading/unloading easier, and eliminates the possibility of (usually delicate) things from getting tangled up around it. One other nice thing about this washer is that it is higher but narrower than my old, traditional style washer which means it fits a little better in the closet space set up as the wash room. This washer doesn't have and smart/network features, but I don't need that level of washer management in my life. The available wash options seem to cover anything I might need, and I even like the alert chimes that sound like nostalgic video game midi music rather than an annoying buzzer or beeper.

Love, Large Loads, Quite.....Wish I would have bought dryer too.

I love the different setting options available on the Samsung washers. The active water button is so great, it's like having a little water tap when you need it. The large capacity of the drum is wonderful. Definitely an efficient washer.

Love the capacity, but dear God the cycles are endless unless you choose “quick wash” and that’s around 50 minutes. Over an hour and a half plus for a wash cycle is crazy business. Important to note that this is my second washer of this exact kind; had the first one for 4 days and it stopped draining (of course I had it filled with towels that needed to be taken out, squeezed, and rewashed at my neighbor’s house). Called Best Buy for an exchange and after 2.5 hours on hold (I am not exaggerating), my request for an exchange was made and the new washer came a week later, but not after I had to make 20 trips with a bucket filled with water to my bathroom to empty the original, non-draining washer so it could be removed.

We love are washer it cleaned clothes so good. The seames of the clothes looks clean. The smell of the clothes smell so clean. The washer has long time for washing or two other steps for washing. If you are looking for a washer this is the one i love it. Every time we are done washing i always smell the fresh clothes i can't stop smelling my clothes thats how good it smells. Thank you Best Buy.

Really like that it is very spacious and pretty quiet. I really hate the lock feature, 'cause I like to be able to keep the lid open while I load and the water is running, but this machine won't run the water unless the lid is closed and locked.

This Samsung 5.0 Cu.Ft. 10 Cycle Top Loading Washer is perfect for queen sized bedding, and large loads of laundry. It's super efficient with it's water use, and the feature I love the most is the built in water faucet, as I do not have a wash sink in my laundry room. So I can pre-treat things so easily!

This washer is a delight to use. The tub is large enough to wash anything I need washing. I wish I had it when all my children were still at home and I had sports uniform to launder. It is quiet and does a great job. A nice change from my old unit.

Best buy delivered the washer with fast and efficient service and removed the old washer. The Samsung top washer works well for a family of 4 and a dog. The washer is more then adequate to wash bigger loads for our family. Easy to use with different washing settings. I especially like the quick washing modes and how you can set the water level. Transitioning from a front load washer to a top load washer was a plus. Best Buy membership also extends the warranty on the washer.

The washer is great so far. I love how large it is...I can fit so many clothes in it. The wash time is a lot longer though need to get used to it. Delivery was horrible.... I was supposed to get the matching dryer but the guys installing it said there was a problem with the dryer and they needed to send it back. I had to wait a day to schedule a new delivery and then when I did the dryer was on back order until August. Needless to say I ordered the 12 cycle dryer and when it came I immediately noticed the difference in the two machines. The door on the dryer was a black tinted glass while the washer was clear glass which aesthetically bothered me. I ended up placing a black protective tinted sheet on the washer (can easily be peeled off) and I'm ok with it. I also noticed a tiny scratch on the washer a few days ago but it is too tiny to care enough to send back.

We purchased this washer new in-store in Melbourne FL but received an obviously used, and broken unit. The washing machine drum was off balance and would spin itself out of control, violently shaking and refilling itself with water to try and rebalance itself. After many conversations with BB customer support, they agreed to send us a new unit ( delivering it to the wrong address twice ). The new unit is almost silent, has had no hiccups, and washes a ton of laundry beautifully. We’ve used powder and liquid detergent with no issues. My only minor quip is that it takes quite a bit of time to wash a load, average is about 1.5 hours.