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Customer Ratings & Reviews

Your price for this item is $944.99

Customer reviews

Rating 4.5 out of 5 stars with 4664 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet for its large capacity, effective cleaning performance, quiet operation, and ease of use. However, some customers have expressed concerns regarding the spin cycle, the effectiveness of the agitator, and the machine's ability to maintain balance during loads. There are also some worries about the long-term reliability of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,664 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good quality washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this brand to my family members and all friends of mine for their future in need to purchase a washer for their home. This Samsung washer works so quietly and the clothes really clean. I am very satisfied with the purchase of this machine for my home uses.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Energy saving!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much quieter than my older machine. Uses far less water. Simple and easy to learn operation. One thing I find troubling is the length of time it requires to run a cycle. Overall so far I am pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Seems like a decent washer so far.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We haven't had much luck with washing machines over the years so I'm paranoid but as of today this unit is still doing a good job. I hope it keeps up for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a really bad experience at Lowe’s and Best Buy came to my rescue. From purchase to delivery the personnel at Best Buy were amazing and understanding of clients needs. My washer was ordered and delivered in a weeks time. It’s quiet and easy to work. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time in years we've purchased a brand new washer instead of getting free used washers. It works wonderfully! Cleans our clothes wells (and we have kids, so lots of stains). It's quiet enough that it doesn't bother us while it's on.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Trust in Samsung Washers restored

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd Samsung washer, and we were very hesitant in buying a other Samsung. Our first was several years ago when the Samsung washers had the issues with the tops blowing off. We also were heaitant about buying a washer without an agitator and did lots of research before choosing this washer. First, understanding how to use the washer with the various load options and water temperature and other possible options was very easy. Most importantly the clothes come out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Awesome washing machine!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been awesome so far. Very user friendly and performs as advertised! Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tenant is really enjoying her new washer. The features and functions are excellent for the price. I definitely recommend this model asa mid-level washer purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Fantastic Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is so quiet I forget that I have a load of clothes in it sometimes. So easy too use. A super value for the price. I am so pleased with this purchase. I love my Samsung appliances. Kudos to Best Buy for making this a safe purchase during quarantine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got rid of my front loading washer and replaced with this Samsung, very efficient and easy to use top loader. It is quiet, and efficient and everything I wash smells lovely. I bought the bundled pair and also took my friend back so she could get a pair!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Easy choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer its quiet and it has a lot of choices on rinses, soil, spins. And its huge. My dryer can not keep up. Thats my next update. And only from best buy. They have a fantastic salesman. Hes smart and he knows his equipment like no other.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Water saver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love this washer, collects just right amount of water. No more guessing how much water is needed. Super quiet, large enough to wash heavy blanks. So many features, such as a self cleaner and a pleasant end of cycle chime that plays. Did I mention that I Love this washer? LOL!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      LittleD, Samsung is thrilled to hear how much you love your new washer! The wide range of features makes it a great choice. Thank you for being the best part of Samsung! ^Lena Samsung

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great for quilts!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is easy to operate and has all the cleaning options my heart desires. I wanted the big tub as I am a quilter and want to be able to wash king size bed quilts on gentle cycle. It meets my needs well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest washer I've ever owned. My clothes get so clean, it's not loud, it's very quiet, very large, has multiple basic, common useful cycles. Not unnecessary ones that a person would not windup using. I'm very happy with this purchase. I would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this massive washer! I run a dog boarding/daycare/grooming business and this machine has done a wonderful job getting everything clean. I do have to arrange the dog beds, blankets & comforters in a way that allows proper washing (the info is in the manual) and do the deep fill on big loads but I expected that. I replaced my 12 year old Bosch front loader and am sooooo happy with this purchase! I do have a tough time reaching the bottom sometimes (I'm 5'5") but just have to stand on my tip toes ;-) Oh and it's super quiet, NO wall shaking vibration like the Bosch (it was supposed to be quiet and not vibrate but it didn't live up to either of those). Super pleased in all ways!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Couldn't be happier.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i was hoping for.easy to use cleans amazingly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the different settings and the way the sensor knows how much water to use. Clothes get really clean. I have washed blankets and comforters and does great with those also.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good product at best price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is designed modern and convenient to use. This is best product so far for me at the best price. It has enough space for big cloths such as king size blanket or whole family cloths in one wash

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with my Samsung washer! It’s sleek and well designed. I love that it has the ability to pretreat your laundry without using a sink! It’s quiet, does a great job getting out clothes clean and has many options for how to run your load. Highly recommend!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey JAAM! We are so ecstatic that you are so happy with this washer! Thank you for choosing Samsung. ^Jecca Samsung

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, Samsung has great products. Very spacious, no agitator and several options for washing your laundry. One tip I’d give, make sure to balance out your load or it will error out. Happened to me in the beginning when I washed a blanket by itself.

    I would recommend this to a friend