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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 4,670 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Works great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new machine. Works great and very quiet. Able to do huge loads and King size comforters easily. Make sure to read the manual for blankets or heavy loads, it can cause the machine to unbalance itself. Overall great purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great Uni.t....Runs quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this unit for about a month. Clothes come out great. Cycle times are a little longer than our old machine. Just need to adjust to new machine. Machine is very quiet so you can do laundry anytime without disturbing anyone,

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel satisfied with my purchase. Read many reviews and did not find to many cons so I went ahead with my purchase. Water does enter the soap tray but that's not really an issue because the water filling the washer pours through the soap area to fill the rub. Also, it has a feature to "deep fill" the tub for items that may need more water to wash....ie socks and undergarments. That would just be personal preference. Everything comes out super clean and at this time my only complaints is that when it was delivered, the delivery person skipped out on installing due to "time" even though I paid for installation. So be sure to stick to your purchase and insist the delivery guy installs it. I had to wait additional days to get it installed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Awesome and SLeek

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints with this washer so far, it cleans clothing well and big bedding and also handles some small carpets pretty good :) awesome Washer for the price range.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quite and lots of room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold a great amount and quiet Ordered a set and they both work great and have been used a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wife is very happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After out old dishwasher broke down again I decided it was time to bite the bullet. A trip to BB and the wife decided on this unit and she couldn't be happier. Very quiet and does the job well. It's our first agitatorless washer and it really makes things easier not havig to deal with that. Clothes come out clean and much drier that I would have thought possible. Anyway, she liked it so much I decided to get her a matching dryer with steam function that we are waiting delivery and installation of. A word of warning with Samsung; if you install yourself you may be without any warranty and that part isn't stated in the manual.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and gets my clothes much cleaner than my old washer. Lots of cycle options, tells you in advance how long the cycle will run, and holds a ton of clothes. Only had it a few weeks but so far it’s doing a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans the clothes well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a whirlpool for 5 years and thought it was a good washer but over time the motor bearing started to get a little loud. Got the Samsung to replace it and it’s quiet. Not sure if it because of the steady increase in noise of the whirlpool but an improvement. Washing performance seems better too. Spin is awesome clothes almost dry after the cycle completes. Managed to get BB to price match a competitor so got it at an awesome price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it,it take so much clothes at a time, no noise during washing or after. So i recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love my washer and dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer set. Its big capacity is incredible. My clothes come out cleaner than ever before.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Awesome Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this machine. I am able to put in my King size comforter and bedsheets with no problem due to the big drum size. My clothes are coming out a lot cleaner compared to the old machine I had.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So big you feel like your going to fall in it to retrieve your laundry. This washer has the ability to launder a very large load or a king size comforter. So far the machine has been extremely quite and the price was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome. Hold a great load of clothes and easy to use. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Huge Washing Machine!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an easy to use washing machine. Very Big on inside. It doesn’t have center piece which makes it even bigger on inside. It washes my huge King Size blankets and sheets and there is still tons of room.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ. Fast and efficient. Great size and cleans great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Couldn't be happier.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i was hoping for.easy to use cleans amazingly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it, I am so glad I went to the store to look at it in person before making the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second machine i purchased. I returned the first one because it was too noisy. This one i like very much and would highly recommend. I love all the functions and the size. Operates pretty quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine so far and no complaints here. Thing is super quiet and cleans my clothes really well. A few features more than my old on and love them. There is a pre soak one that is awesome.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there dareu12, congratulations on your new Samsung Washer and thank you for taking the time to post your review. We are glad that you are liking the features we have added to this machine. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer! Large capacity, runs quiet, and nice looking. Purchased in April and am very pleased thus far

    I would recommend this to a friend