Customer Ratings & Reviews

I bought this washer back in May when our whirlpool finally gave out. At first I absolutely loved this washer because it was so quiet and seemed to be very efficient. Well, it is not the beginning of October and I can't even tell you how many times I have considered returning it. I noticed in the summer that I was constantly getting the UR symbol popping up during the load. This is basically telling me that I am overloading the washer, okay, I may be guilty of that. I decided I would start doing smaller loads but it continues to show this sign which will then stop the washer until you manually remove clothes/towels etc. Currently I am on hour 2.5 because of SIX towels. My towels are super small and lightweight so I can't even believe that it will not go through the load properly. I am now doing about 6 loads of laundry every week when I should easily be able to get these loads done in 3. If this continues I will be returning it for a completely different brand. I thought Samsung would be a good purchase but after talking with friends and co-workers I see that I am not the only one having this problem.

Love this washer! Huge capacity, easy to use and durable!

This is a solid operating & quiet running washing machine that I purchased for a studio apartment I renovated. The young millennial couple who leases the apartment praise its easy-to-understand dials and the "balance" it maintains when they wash heavy loads.

Works like a champ. Fast and efficient. Great size and cleans great.

Hold a great amount and quiet Ordered a set and they both work great and have been used a lot.

Recently had to buy a new washer and dryer after many years. After reading and research, went with the Samsung series. Great features, easy to use and great size! You can really fill this thing up. No complaints or regrets. Would definitely recommend this.

Huge capacity. Very pleased with the efficiency of water usage. Love the glass lid to see inside. Like the pre-sets, but also the ease of changing settings on my own. LOVE the countdown timer to know how long my load has left....very helpful feature.

This washer is awesome. Hold a great load of clothes and easy to use. Love it

Excellent washer. Great efficiency and easy to use

So many fancy washers are coming to the market but let's face it, if you just want something that washes well, without fuss, consistently and is simple to operate, you can save up to $1000/ per washer-dryer easy by choosing this one. Very happy with the choice!

I upgraded to this machine from a 1990s Maytag. This washer is 2x the capacity of my hold machine and I am in heaven! The first load I ever washed smelled so good. I think because it was the cleanest it has ever been. I highly recommend this washer!

Washer is able to wash large loads and still effectively clean them as if they wete smaller loads. This washer is able to decrease my weekly loads for a family of 5 from 6 to 3 or 2 depending on items. I am so happy u purchased

I like it,it take so much clothes at a time, no noise during washing or after. So i recommend it.

Previous washer was 15 years old. A lot has changed in washing technology. A washer is not just a washer anymore. The absence of the aggitator makes a roomier drum & a roomier drum allows for a bigger load & a cleaner wash. I actually have to look for more clothes to make a load. The technology of the wash cycle is amazing. No matter which cycle you use, it washes to perfection. After reading the manual, I've discovered I've been incorrectly washing for years ; didn't know there was such a thing. Perhaps it's the excitement of having a new washer but now I look forward to washing.

It cleans very well and the clothes show it. It also very quiet.

I absolutely love my new Samsung washer. It is digital and easy to understand and use. It cleans as expected too. The best part of of this machine for me is that it is quiet! I can’t wait to get the matching dryer to complete the set.

I love my washer and dryer set. Its big capacity is incredible. My clothes come out cleaner than ever before.

It was so exciting getting a new washer that actually works! I love it. Plenty of room to wash blankets, I love that it adjusts the water level based on how much I throw in there. It even has a cool feature of a water jet to presoak.

I am actually not completely satisfied with this product. It took me a while to get accustomed to using it since everything is so heavily calculated with this model. However, I personally think it is just too darn slow. Regular wash cycle setting is 30 minutes which is pretty long to begin with. But even that time changes once you start adjusting the features like number of spins, rinses or how much agitation you want and then the machines calculations of the weight capacity for your clothes. The time can go well up to almost 40 minutes per wash. Which seems like an eternity and not really 30-40 minutes. Not to mention if you change the settings to another type of wash. Those numbers are well over an hour per load. We are a family of 4. On average, if I am only washing my clothes (1 person) that day, say 3- 4 loads of clothes, then all the sheets and towels. Starting at around 9am I am finishing up around 11pm. It takes me literally all day to wash based on how this machine functions. That is way too long to wash 1 load of clothes and the amount of water being used is ridiculous. The only one good thing I have to say about this purchase is that the drum capacity is huge. It holds a lot of clothes, pillows and it can also wash the largest/thickest comforters without any issues. Initially that was the selling point for me. But I honestly regret this purchase. I wouldn't recommend this model or size.

5.0 Cu. Ft. of washing space is pretty darn good. Not as water friendly as a front loader, but it doesn't smell after so that is a plus in my book. Clothes do seem to come out just as clean as our old front loader that died. Price is right as well. Only downfall is that it doesn't seem to remember what temperature you set like our old Samsung washer. So if you wash clothes on cold, you have to reset the temperature every time you turn the machine on. Maybe there is a memory feature I haven't figured out yet (or read about) so not gonna deduct any stars, especially for something trivial like that.