Customer Ratings & Reviews

We’ve had it for 2 months now. Love the large volume. Does a great job cleaning clothes. The faucet feature is cool. Spins out awesome-the clothes come out of the washer feeling so much dryer than with our previous washer. No regrets.

Love this washer! Huge capacity, easy to use and durable!

This replaced a Maytag washer about 6 years old. It had become erratic, sometimes not spinning. I decided replacement would be only slightly more expensive than repair and easier to obtain. The Samsung was on the floor at Best Buy, and delivery was available in a few days. The unit was on sale. Delivery was as promised, installation proceeded without a hitch. The washer has a nice set of digital controls, and enough options for us. Our surprise, though, has been that the clothes come out cleaner than before. This ,obviously, is more noticeable with light colored and white clothes. I don’t know why, but I’m grateful.

I love using this large capacity washer. My clothes come out so clean and smelling fresh and new every time. It’s so cool to be able to see the clothes being washed from the window lid.

We got this washing machine on sale for Black Friday and it’s great! It holds all of our clothes and has so many different settings. It’s very easy to use and the delivery/installation was very convenient.

I love my Samsung washing machine. Its so quiet and well balanced. My clothes are the cleanest they have been in years. All my products are Samsung. They are built to last. Im buying the Dryer next.

I have had my washer now for just over a month, and I am completely satisfied with its performance. It is nice and quiet, but most of all, it washes the clothes very clean.

Washes great and has minimal noise. My water bill got reduced after purchasing this washer.

This washing machine has a HUGE tub. I needed to purchase a new washing machine quickly and was shopping online. My previous washer had any extra large capacity tub but wasn't sure how large that was. I wanted to make sure I had one large enough to hold a king size comforter. So I purchased this one site unseen. It had the features I wanted and was on sale at a good price. I was shocked at how large the tub was when it was delivered. I'm very happy with this machine. The only problem I have is that I'm 5'2 and I have trouble reaching the bottom of the tub to retrieve socks and small items. I didn't want to use a step stool all the time so I purchased 17" bar-b-que thongs and they do the trick.

I was not sure that I wanted a washer without an agitator, but I love this one. Our clothes are soft and pristine, and we can hardly hear the machine. I am more than satisfied!

Excellent washer. Great efficiency and easy to use

It cleans very well and the clothes show it. It also very quiet.

very satisfied with this washer, large capacity is a big plus. Will easily wash a King size comforter and sheets, pillow cases in one load and get the job done. Very easy to use, great bang for your buck.

Love it. Have had this for 2 weeks now. My clothes are so clean large drum and quiet So easy to use

My Mom loves her new washer. Big bin and washes very well. Excellent instructions on delivery.

It was a good price compared to other sellers, but the efficiency is just as bad as the GE I sent back to ABC warehouse. It does not rinse well as the clothes still smell of detergent after theyre dried. The cycle times are horrible 1 and 1/2 hours for a medium load of whites, with a single rinse and spin. It looks nice. (BFD) Like I said it's quieter than the GE.

Had it about almost a month and did a few loads...clothing does come out clean and fresh. My only knock is it takes forever, You have to take a whole day out just to do 5-6 loads.

For reference, i changed out of an old washing machine that was an agitator mechanism with the stick in the middle and it was 3.2 cu ft. So going from that to Samsung's impeller mechanism and 5.0 cu ft was a huge difference. Not to mention how quiet this machine is. I was afraid it wouldn't fit but let's just say measurements are very close. The machine has all the options one would look for home use. Plenty of space for blankets as well and i have a king and queen bed. Also the machine measures the water based on the load. It does a test spin initially to determine load size, and then fills water, etc. Overall, the clothes feel much cleaner than my old machine, which was the reason i purchased this one.

The washer (and dryer) are just okay, the installation was HORRIBLE! The problems with installation included the following: they were confused about which water hookups to use (I had to explain), one of them was hacking up a lung (and not wearing a mask—this was before the lift on mask use), they pulled the washer several inches from the wall on the side in order to plug it into an outlet far away (I then showed them that they could in fact use the outlet closer to where the washer should sit), and maybe worst of all, THEY STOLE MY SCREWDRIVER!! When they just took it off the shelf in the laundry room without asking, I didn't say anything because I assumed they would just use it and put it back. Nope, they left with it. Why would installation workers not bring their own tools? The washer is quiet, has a nice, easy-to-read display with a lot of options in the categories of temperature, rinse, spin, and soil level, but you can't tweak any of those i. the presets. I understand most people want to select a preset (e.g. delicates) and hit go, but I want to be able to just tweak it slightly in temperature, or soil level. Same with the dryer. There is about one preset for each machine that allows you to go a la carte, so I often fall back on that. I also wonder if it was the right move to get a washer without an agitator. I feel like my daughter's clothes don't get as clean. Overall it's okay though. Best Buy, you owe me a Phillips head screwdriver!

My wife loves this washer/dryer set! Large capacity for larger loads, with a large family we can knock out all of the laundry easily. Easy to set up, recommend the gas version of the set if you can.