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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 4,670 reviews
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Wow wow wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a Samsung dryer and have been super impressed with it. When the time came we knew we wanted a Samsung washer. We are amazed at how quiet it is. The amount of water it uses and how it works without an agitator. We should not have waited.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Clean clothes again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit this was a life saver as the old washer and dryer (15 years old) were on their last legs plus that musty smell was really starting to make us think thats what newly washed clothes was supposed to smell like. Honestly we just figured it was the hard water in central texas. WE WERE WRONG! We debated going with higher end washer and dryers but landed on this based on other reviews and couldn't be happier. Our clothes don't have that nasty musty smell that we thought or at least accepted was normal and we can get the largest of loads on days we need to wash all of our bedding. Overall if you don't NEED the extra special settings of higher end washer and dryers this is the unit to have. For us the timing works well with what we were used to for laundry times while getting us nice clean clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Large capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer that is user friendly with some handy features. Without an agitator this has a very roomy capacity. Very satisfied with my experience.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Amazing Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still amazed that a washer with no agitator can clean your clothes, but somehow this one does very well. Its very quiet and only uses the amount of water needed to clean the load.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it,it take so much clothes at a time, no noise during washing or after. So i recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome. Hold a great load of clothes and easy to use. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 4 out of 5 stars

    Great Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Very large deep tub - holds a lot! So far, so good. Haven't used everything on it quite yet, but does a nice job getting everything clean!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ. Fast and efficient. Great size and cleans great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this washer for a couple months now. No complaints. Easy to use and like the music tone when the wash is done. Like the see thru door, was kinda fun watching the first few washes. Def needed to get used to the low water levels.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product, is easy to use and is worth it, will let ur clothes almost dry what is cool for the dryer. The style or form or the product is cool too is more big and have a lot spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Large load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large size washer to handle the biggest items in the house. Works better than expected, has many more features than our previous machine and you barely know it’s running. Good value for the price paid.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Huge capacity, easy to use and durable!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love my washer and dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer set. Its big capacity is incredible. My clothes come out cleaner than ever before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Great washer very modern

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer many cycles for you to choose from easy to handle ..makes absolutely little noise when working ..I’m happy with it so far

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Awesome and SLeek

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints with this washer so far, it cleans clothing well and big bedding and also handles some small carpets pretty good :) awesome Washer for the price range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product it is easy to use and also very pretty not very easy to keep clean though

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Works great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new machine. Works great and very quiet. Able to do huge loads and King size comforters easily. Make sure to read the manual for blankets or heavy loads, it can cause the machine to unbalance itself. Overall great purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel satisfied with my purchase. Read many reviews and did not find to many cons so I went ahead with my purchase. Water does enter the soap tray but that's not really an issue because the water filling the washer pours through the soap area to fill the rub. Also, it has a feature to "deep fill" the tub for items that may need more water to wash....ie socks and undergarments. That would just be personal preference. Everything comes out super clean and at this time my only complaints is that when it was delivered, the delivery person skipped out on installing due to "time" even though I paid for installation. So be sure to stick to your purchase and insist the delivery guy installs it. I had to wait additional days to get it installed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great Uni.t....Runs quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this unit for about a month. Clothes come out great. Cycle times are a little longer than our old machine. Just need to adjust to new machine. Machine is very quiet so you can do laundry anytime without disturbing anyone,

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it, I am so glad I went to the store to look at it in person before making the purchase.

    I would recommend this to a friend