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Customer Ratings & Reviews

Your price for this item is $944.99

Customer reviews

Rating 4.5 out of 5 stars with 4664 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet for its large capacity, effective cleaning performance, quiet operation, and ease of use. However, some customers have expressed concerns regarding the spin cycle, the effectiveness of the agitator, and the machine's ability to maintain balance during loads. There are also some worries about the long-term reliability of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 4,664 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I can watch the load through the see through lid. The spot cleaning spout is an amazing feature that I don’t know how I lived without it before. The array of settings is nice and the deep fill function is great. I feel like this washer truly gets my clothes a lot cleaner than my previous ones did. I really appreciate the timer on it, showing me how long the load will take based on the different features I select. The detergent dispenser does feel cheap, not like a high quality plastic, so I do handle that with care. I can do larger loads and wash my bigger loads without the agitator in it (I chose the one with out the agitator). I would definitely buy it again, given the choice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it, I am so glad I went to the store to look at it in person before making the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and we have the matching dryer. Very quiet when it runs and the 5.0 cu ft is plenty for our small family of 3. Love that I can wash larger loads and it can handle them no problem

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer ,the design and how it's gets ur clothes sooo clean ,I'm happy that I purchase it .and if I could have afforded it I would have brought the dryer that match it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer! Large capacity, runs quiet, and nice looking. Purchased in April and am very pleased thus far

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 4 out of 5 stars

    Great Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Very large deep tub - holds a lot! So far, so good. Haven't used everything on it quite yet, but does a nice job getting everything clean!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Amazing Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still amazed that a washer with no agitator can clean your clothes, but somehow this one does very well. Its very quiet and only uses the amount of water needed to clean the load.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Inexpensive Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this product for a month and, although it took some getting used to, I like this machine a lot. It gets our clothes clean with a small amount of HE detergent and a minimal amount of water. Controls are easy to work and understand once you get used to them. Very quiet. Only down side is that a normal or bedding load takes a long time.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much for sharing your experiences and insights about this washer, Zippity! Samsung values your opinions. ^Jecca Samsung

  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a front-loading LG washer that decided to quit. Since I will never own a front-loading machine again (no thanks to constant mildew), I decided to give this a try. There are 2 things that I don't like about it, which don't merit removing a star. One is that I practically have to stand on my head to remove the clothes. The other is that it takes a lot longer to wash a load. It plays a cute little tune when the load finishes. You also have to run a clean cycle ever so many washes (can't remember the number). I like being able to look down in through the glass top and see what is going on. Overall I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Easy to use. Large size!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. Large capacity. Has lighted settings to make easy to see. All the bells and whistles makes it little intimidating at first, but pretty easy to learn. Cleans well. Is a little louder than I expected to be.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Ms Anna

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great and has minimal noise. My water bill got reduced after purchasing this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product, is easy to use and is worth it, will let ur clothes almost dry what is cool for the dryer. The style or form or the product is cool too is more big and have a lot spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Clean clothes again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit this was a life saver as the old washer and dryer (15 years old) were on their last legs plus that musty smell was really starting to make us think thats what newly washed clothes was supposed to smell like. Honestly we just figured it was the hard water in central texas. WE WERE WRONG! We debated going with higher end washer and dryers but landed on this based on other reviews and couldn't be happier. Our clothes don't have that nasty musty smell that we thought or at least accepted was normal and we can get the largest of loads on days we need to wash all of our bedding. Overall if you don't NEED the extra special settings of higher end washer and dryers this is the unit to have. For us the timing works well with what we were used to for laundry times while getting us nice clean clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Large load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large size washer to handle the biggest items in the house. Works better than expected, has many more features than our previous machine and you barely know it’s running. Good value for the price paid.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ving it quiet easy to use the large wash size comes in more handy than we originally thought so glad we chose this device

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Wow wow wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a Samsung dryer and have been super impressed with it. When the time came we knew we wanted a Samsung washer. We are amazed at how quiet it is. The amount of water it uses and how it works without an agitator. We should not have waited.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Large capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer that is user friendly with some handy features. Without an agitator this has a very roomy capacity. Very satisfied with my experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this washer for a couple months now. No complaints. Easy to use and like the music tone when the wash is done. Like the see thru door, was kinda fun watching the first few washes. Def needed to get used to the low water levels.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Awesome and SLeek

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints with this washer so far, it cleans clothing well and big bedding and also handles some small carpets pretty good :) awesome Washer for the price range.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Have had this for 2 weeks now. My clothes are so clean large drum and quiet So easy to use

    I would recommend this to a friend