Customer Ratings & Reviews

I feel satisfied with my purchase. Read many reviews and did not find to many cons so I went ahead with my purchase. Water does enter the soap tray but that's not really an issue because the water filling the washer pours through the soap area to fill the rub. Also, it has a feature to "deep fill" the tub for items that may need more water to wash....ie socks and undergarments. That would just be personal preference. Everything comes out super clean and at this time my only complaints is that when it was delivered, the delivery person skipped out on installing due to "time" even though I paid for installation. So be sure to stick to your purchase and insist the delivery guy installs it. I had to wait additional days to get it installed.

I like the washer many cycles for you to choose from easy to handle ..makes absolutely little noise when working ..I’m happy with it so far

I love my new machine. Works great and very quiet. Able to do huge loads and King size comforters easily. Make sure to read the manual for blankets or heavy loads, it can cause the machine to unbalance itself. Overall great purchase!!

Have had this unit for about a month. Clothes come out great. Cycle times are a little longer than our old machine. Just need to adjust to new machine. Machine is very quiet so you can do laundry anytime without disturbing anyone,

Easy to use and gets my clothes much cleaner than my old washer. Lots of cycle options, tells you in advance how long the cycle will run, and holds a ton of clothes. Only had it a few weeks but so far it’s doing a great job.

After out old dishwasher broke down again I decided it was time to bite the bullet. A trip to BB and the wife decided on this unit and she couldn't be happier. Very quiet and does the job well. It's our first agitatorless washer and it really makes things easier not havig to deal with that. Clothes come out clean and much drier that I would have thought possible. Anyway, she liked it so much I decided to get her a matching dryer with steam function that we are waiting delivery and installation of. A word of warning with Samsung; if you install yourself you may be without any warranty and that part isn't stated in the manual.

Great capacity. Easy to operate. Matches dryer that I already had.

I absolutely love this machine. I am able to put in my King size comforter and bedsheets with no problem due to the big drum size. My clothes are coming out a lot cleaner compared to the old machine I had.

Had a whirlpool for 5 years and thought it was a good washer but over time the motor bearing started to get a little loud. Got the Samsung to replace it and it’s quiet. Not sure if it because of the steady increase in noise of the whirlpool but an improvement. Washing performance seems better too. Spin is awesome clothes almost dry after the cycle completes. Managed to get BB to price match a competitor so got it at an awesome price.

changed from a front load to this machine and so far its been great! Tub is HUGE and it cleans clothes well. The tub is very deep so thats worth noting that its hard to get to the bottom to reach the clothes. Otherwise, I'd recommend!

Great machine so far and no complaints here. Thing is super quiet and cleans my clothes really well. A few features more than my old on and love them. There is a pre soak one that is awesome.

This replaced a Maytag washer about 6 years old. It had become erratic, sometimes not spinning. I decided replacement would be only slightly more expensive than repair and easier to obtain. The Samsung was on the floor at Best Buy, and delivery was available in a few days. The unit was on sale. Delivery was as promised, installation proceeded without a hitch. The washer has a nice set of digital controls, and enough options for us. Our surprise, though, has been that the clothes come out cleaner than before. This ,obviously, is more noticeable with light colored and white clothes. I don’t know why, but I’m grateful.

So big you feel like your going to fall in it to retrieve your laundry. This washer has the ability to launder a very large load or a king size comforter. So far the machine has been extremely quite and the price was perfect

Easy to use. Very quiet. Pleasing apperance. Great value

Love my new washing machine. It does a great job and easy to use.

This was the second machine i purchased. I returned the first one because it was too noisy. This one i like very much and would highly recommend. I love all the functions and the size. Operates pretty quietly.

It is an easy to use washing machine. Very Big on inside. It doesn’t have center piece which makes it even bigger on inside. It washes my huge King Size blankets and sheets and there is still tons of room.

excellent equipment easy to use not noisy is big to put a lot of cloths

I love using this large capacity washer. My clothes come out so clean and smelling fresh and new every time. It’s so cool to be able to see the clothes being washed from the window lid.

Very large capacity and cleans well. Love to option to be able to add the agitator.