Customer Ratings & Reviews
- Model:
- WA50T5300AC
- SKU:
- 6408428
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Noise level
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is quiet and efficient. Nice cycle options. Only draw back is depth of drum. If you’re short you’ll need a stool to remove clothes from the bottom. Otherwise I’m extremely happy with this washer.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Wonderful washer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works great gets clothes very clean and very quiet!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Great washer overall!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is very easy to use and gentle on clothes and even has a spicket inside the washer where u can spot treat your clothes without having to go to a separate sink. Samsung has amazing products!
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Samsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extra large capacity washes large amounts of clothes at one time quiet washes bedding comforter as well-love this washer
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
HE top loader not what it's cracked up to be.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having this machine for a few months I really have come to dislike it. I previously had a Samsung front loader which I switched to a top loader because I was sick of constantly cleaning it so it wouldn't get the front-loader musty smell and where it was wasn't convienient to have the door open all the time (but we did). This machine fit in the space much better as it isn't as deep as a front loader. It has a really big tub and isn't hard to get to the bottom of it. I wish I would have gotten one with an agitator and not the impeller as it seems the clothes don't move as much as they should. In the "normal" cycle it doesn't use enough water. Plus you can't use the "deep fill" option in the normal cycle. So I have to run the active jet to dampen the clothes before starting the cycle to make them heavier so it'll use more water. On the opposide end, the bedding cycle uses more water than it should and then the sheets will "balloon" with air because there isn't an agitator to keep them tumbling down. I have to stop the machine to push the sheets under the water. On the plus side it's very quiet and it balances very well when it spins. On the down side I feel like I have to babysit the machine to be sure my clothes get clean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tony,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the washing machine not filling enough water. Usually, this is due to load size and cycle type are the best places to start solving any of these problems. Don't worry we will surely notate your feedback about this matter.
I highly recommend checking on these basic troubleshooting steps:
Cycles and settings:
https://www.samsung.com/us/support/answer/ANS00061937/
Recommended load size:
https://www.samsung.com/us/support/answer/ANS00080262/
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
The washing machine does not fill with enough water:
https://www.samsung.com/us/support/troubleshooting/TSG01203005/
The washing machine smells bad:
https://www.samsung.com/us/support/troubleshooting/TSG01108629/
Clothes are not clean after using the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WA50R5200AW/US
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144454727
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Cleaning performance, Noise level
AWESOME!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer!! Absolutely incredible, zero issues, easy to use, clean, and super quiet! Cannot be happier with Samsung and the washer/dryer unit they created. Definitely would recommend this model!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Solid purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using the Samsung 5.0 Cu. Ft. Top Load Washer for a few weeks now, and it's been a game-changer. The Active WaterJet feature is fantastic for pre-treating stains, and I've noticed my clothes come out cleaner. Its high efficiency ensures I'm using less water, which is a win for both my bills and the environment. The only minor gripe? It took me a bit to get used to the controls. Overall, a solid purchase!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer ,the design and how it's gets ur clothes sooo clean ,I'm happy that I purchase it .and if I could have afforded it I would have brought the dryer that match it.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
great machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone loves this machine. Incredibly silent. The water filling is the loudest thing on this machine. Does a great job. Much bigger capacity than I expected! Probably going to need a bigger dryer now.
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the large capacity and water efficient design. Easy to use, control panel is simple.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Great W/D Combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite, easy to use, easy to setup, and does an amazing job.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Balance
It’s okay
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but it gets unbalanced pretty easily and requires being unplugged to unlock and rebalance. It can be irritating at times. I’m not a huge fan for the price but it does work well to clean larger loads.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AmyR, Let us get you some details on keeping the washer balanced.
After balancing the washer, ensure to secure the locking nut tightly.
For more details, please see the video at the 3:40 "Level your washer" section.
How to get your home ready for your Samsung washer delivery
https://www.youtube.com/watch?v=hGdhHN1O6xw
Here is a link for more details when loading your washer.
Load your washer
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145971060) to help our team gather your information.
Have a great day.
^Charles
- Pros mentioned:Capacity, Noise level
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works great. Very quiet and with large capacity. One nice feature is a reminder about using the self clean function, it has made difference in keep the washer look great
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Great for my family of 6!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this washer has a feature that allows water to run to rinse the detergent cup. The washer is quiet and fits my king size comforter with ease.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Reliability
Good Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer, does the job. This is the 2nd washer; the 1st one went out 1.5 years. Exact same model.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Agitator
You have to Get This One
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine. Huge capacity, with no center agitator. This is perfect for our family, and can handle comforters with ease. Music matches other Samsung appliances we own, which is fun.
I would recommend this to a friend - Pros mentioned:Capacity
washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a wonderful washer. Big enough for bedding stuff
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Quiet and smooth!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really quiet and smooth, gentil with clothing!
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Easy to use, works perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet can fit a king size comforter, sheets and pillow case with a throw blanket in one wash.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Samsung Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer! So easy to use and works extremely well!
I would recommend this to a friend