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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 4,670 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great W/D Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite, easy to use, easy to setup, and does an amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very good. The two fellows that delivered and installed it were EXCEPTIONAL. Very friendly and knowledgeable. They worked quickly and competently. I was disappointed when I presented my Best Buy card at the store and told it had been cancelled for lack of use. They of course quickly approved another one but that goes as a mark on ones credit score and I didn't appreciate the cancellation of my original card.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product it is easy to use and also very pretty not very easy to keep clean though

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for our rental and I needed a large washer for towels and bedding and it holds a lot. It is easy to use and I also bought the dryer to get the large load all cleaned at once.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very nice and big inside. It’s quiet and the top lid does not slam it goes down on its own slowly. The only thing is it does not have a hand wash cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Quiet and smooth!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really quiet and smooth, gentil with clothing!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Wash a King Comforter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer for our new home. Very quiet and efficient! I have had no issues with this. I am able to wash a king comforter in this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    Samsung top load washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good cloths come out clean. Machine has to be completely level or it throws a code for being in balanced. Over all works good and does what is sopost to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of the features of this washing machine. It’s quiet and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Big and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet! Large capacity cuts down on the number of loads I need to do. Cleans well. Love the active jet to rinse stuff off when necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer I’ve ever had! Large amount of space and very deep. I’m only 5’0 tall and I have to get on tip toe on one foot just to get items out of the bottom of the washer. The first time i used the washer, I couldn’t figure out how to set the water level for each load (small, medium or large). I was so impressed to learn that the machine weigh the clothes to determine the amount of water to add. I found myself standing there watching the process. You will not be disappointed with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use with touch controls and t let’s you know the time you have left. Big washer compared to what was previously owned and makes what used to be 4 loads a week down to 2 with the capacity

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! So easy to use and works extremely well!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Like it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this about a month. Really like the fact there is NO agitator. The washer holds almost 2 loads done before but in one load.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's fantastic to hear that this washer is giving you the convenience of being able to spend less time doing laundry. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a great brand & now that they have it in a washer & dryer was a worth while investment. The Washer is so quiet & easy to use. I love the digital settings

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love this Samsung washing machine. I switched back to the top load. It has no agitator and cleans well! I even had it installed in July 4th!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a few weeks ago and really like it. The cycles take longer than my old washer but items come out very clean. The inside is extremely roomy and it runs very quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, large capacity. The only thing I don’t like is that the tops are slanted and not flat so you can’t keep things on top or fold clothes on lid.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how large it is. Cut my laundry in half. Will save me money on my water bill with how much less it uses. Easy to use. Only had to show my kids once on how to use it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Fantastic News! Money saved to the pocket is a great experience and glad you have found that savings with Samsung. Thank you for being a part of the Samsung family. ^Cat Samsung

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity you cannot do quick wash with full load small load with quick wash nice and quiet

    I would recommend this to a friend