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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 4,670 reviews
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Everything we wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a 10 year old front loader set. Very happy to be back to a top loader without an agitator. Works flawlessly and is so quiet. Very satisfied so far. Dryer is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great machine for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Runs quietly. Multiple setting options.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    BIG WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big washer! Love the capacity. Having a little trouble keeping it balanced.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Large capacity washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large capacity washer. A little noisy but tolerable Clothes come out great Nice sink feature is great for hand washing items.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washer, Easy to use and very quiet!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung 5.0 cu. ft. 10 cycle washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big capacity for bedding. Pretty quiet for such a large machine. Works great so far. Lots of different options to choose. A little difficult to use the leveling legs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, easy to use & quick wash! A huge upgrade from what I had before. Definitely recommend! Our W&D are in our garage so noise isn’t an issue for us. But I think it’s fairly quiet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are so excited that you were able to upgrade to this great washer, Bb2010! Thank you for the 5 stars. ^Jecca Samsung

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! I can fit SO much laundry in here. Cycles are incredibly long (hour and a half or longer) but certainly beats the time frame of doing 2 or 3 separate loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice washer. Large capacity and does a very good job. Wish it cost about $500 less.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Cleans well and has waterproof cycle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit cleans well and is easy to operate. Many washing machines don't allow you to clean waterproof clothes. This one has a special cycle for it. High capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tub is large for the bulky bedding. No more taking it out to be cleaned. It is quiet. Clothes seem fresher. The clothes are spun out so good it takes less dry time. Washer also is self cleaning. Love this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Grear, quiet top load!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet it runs and also how it alerts you with a sing-song tone when the load is done washing. It’s huge enough to wash our king size blanket and how much more in 1 load we can wash!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer ,the design and how it's gets ur clothes sooo clean ,I'm happy that I purchase it .and if I could have afforded it I would have brought the dryer that match it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new big-capacity washer. I’ve never had one this big. I love that it is efficient & chooses the water level for me. Awesome washer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      An awesome washer for an awesome customer like you, BeeBee! ^Jecca Samsung

  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job and is fairly quiet Large capacity does quite a bit of laundry. The pre rinse jet is a good option

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Super quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old washer and dryer took a crap I took a long hard look at what I wanted. This is a good size, great price point and works well. Very happy that I went with this washer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great and large capacity. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great. It holds more clothes than my old washer and washes quicker with less water. The delay finish option is great for doing laundry overnight too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great wash machine for anyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I ever had and I'm 66 years old I had maytag loud and breaks down every month I love my SAMSUNG washer machine its Quiet nice and gets clothes clean Awesome washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 3 year old Samsung washer and dryer with this set (moving to a new house that ran gas for the dryer). Quiet, efficient, and easy to use...couldn’t be happier!!!

    I would recommend this to a friend