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Customer Ratings & Reviews

Your price for this item is $944.99

Customer reviews

Rating 4.5 out of 5 stars with 4664 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet for its large capacity, effective cleaning performance, quiet operation, and ease of use. However, some customers have expressed concerns regarding the spin cycle, the effectiveness of the agitator, and the machine's ability to maintain balance during loads. There are also some worries about the long-term reliability of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 4,664 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Big and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet! Large capacity cuts down on the number of loads I need to do. Cleans well. Love the active jet to rinse stuff off when necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very good. The two fellows that delivered and installed it were EXCEPTIONAL. Very friendly and knowledgeable. They worked quickly and competently. I was disappointed when I presented my Best Buy card at the store and told it had been cancelled for lack of use. They of course quickly approved another one but that goes as a mark on ones credit score and I didn't appreciate the cancellation of my original card.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Wash a King Comforter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer for our new home. Very quiet and efficient! I have had no issues with this. I am able to wash a king comforter in this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works great. I was very pleased with the service men who installed the machine. There was an issue with my hose that I had already they were able to fit the hose. I was very happy. the work was efficient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice washer. Large capacity and does a very good job. Wish it cost about $500 less.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    We're still happy with it, after a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, huge capacity, plays cute music when cycle is over. Much nicer than our previous washer. The glass lid is nice, but for better visibility, apply Rain-X on the underside.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, many setting options, and holds a large load of laundry. I couldn't fit my queen comforter in my last washer but this one handles it with no problem. Seems to be a great washer for the price!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're very pleased to hear this washer is fulfilling all your needs, Taw718! Thanks so much for the 5 stars. ^Jecca Samsung

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this washer, i can do large loads and my clothes are clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quility Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung washer machine it is awesome, easy to use and runs on the quite side.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Large capacity washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large capacity washer. A little noisy but tolerable Clothes come out great Nice sink feature is great for hand washing items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for our rental and I needed a large washer for towels and bedding and it holds a lot. It is easy to use and I also bought the dryer to get the large load all cleaned at once.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, large capacity. The only thing I don’t like is that the tops are slanted and not flat so you can’t keep things on top or fold clothes on lid.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very nice and big inside. It’s quiet and the top lid does not slam it goes down on its own slowly. The only thing is it does not have a hand wash cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a great brand & now that they have it in a washer & dryer was a worth while investment. The Washer is so quiet & easy to use. I love the digital settings

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fantastic cleaning well no noise Been two years and as new Very wide holding a lot of clothes

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    Samsung top load washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good cloths come out clean. Machine has to be completely level or it throws a code for being in balanced. Over all works good and does what is sopost to.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great for large family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. You can do very large loads. Only issue is it takes longer to wash than older washers

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer I’ve ever had! Large amount of space and very deep. I’m only 5’0 tall and I have to get on tip toe on one foot just to get items out of the bottom of the washer. The first time i used the washer, I couldn’t figure out how to set the water level for each load (small, medium or large). I was so impressed to learn that the machine weigh the clothes to determine the amount of water to add. I found myself standing there watching the process. You will not be disappointed with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Cleans really well and has plenty of room to wash bedding.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great Value for the price point.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer for the price point. Need to read the manual first for the washer to calibrate. It was easy to use and it washes great!

    I would recommend this to a friend