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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 4,670 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a week and we have used it several times so far. Large capacity. good for washing blankets and beddings. smart washing machine with different planning options.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very efficient machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient. At first I was worried that it would use a lot more water than my previous front loader. But after a couple of months I have not noticed any significant increase in the water bill. Also have noticed it completes the washes quite a bit faster than the old front loader.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    High capacity Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes wonderfully holds a lot of items including comforter. A little noisy during washing cycle but great results

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there! I am glad to hear you are enjoying your washing machine! Here is a link to a troubleshooting guide that may be helpful with the noises (https://bit.ly/3o9IhrI). Thank you for being the best part of Samsung! ^Shay Samsung

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nothing worse than other models

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    from a washer perspective it does the job. It has more control than previous versions which allow me to choose the spin cycle and # of rinse. To me that's a big plus. the wash cycle tend to take longer than expected but again most of the new washers are the same. the balancing issue mentioned in other posts is valid but its also for every new washer. You will not find a washer that will not wobble or take long time to sense the load. the noise is not an factor. its on the quite side than previous model

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with a huge capacity. There is no agitator but it isn't needed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine! Very Quiet! Has a program for all types of clothing, bedding and will even handle my extremely thick and heavy King Mattress Pad.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Balance

    Rated 5 out of 5 stars

    Great Large Capacity Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great large capacity washer. only drawback is to make sure your load is evenly balanced to avoid unbalanced stop and error code.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this washer a month ago after our 20 year old reliable broke down. Love this one. Easy to use, lots of functions and big. Also it was a great price point

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Smasun washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my washer. It works great and is so easy to use. It also has a big interior that I am very happy with.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Top-Loading Washer was an excellent price. It washes clothes greatly. It has a very large tub. It holds big loads and they are washed good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have beeen using it for a few months. I am so happy with it. I love no having the center agitator. I can just dump my clothes in and they come out perfect. I have. Even washed bulky blankets with zero issue. People will scare you with talk of Samsung issues how we I have discovered that can happen with any brand. By the service plan if it bothers you and relax.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is freaking amazing! We love it. It’s easy to use, can wash a ton of. clothes, and is amazingly quiet! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Seems ok so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has plenty of room to was everything you need to. It does take a very long time to wash a normal load.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice washer machine. easy to set it up. easy to used the w3asher levels. slots room and very quiet. we love its. just what was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Great new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new washer. The clothes come out looking great. My one complaint is that sometimes the cycles can take a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may be writing this review too soon, but here goes. I just bought this washer and first time using and omg i love it. I got the impellar and was not sure if i shoukd stick with an agitator. It is just an awesome machine and cleans greatly. I hope it continues to work and clean well. I have the matching dryer that i bought 6 mos. Ago. I have always always been a maytag buyer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great washer, bad delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. Just a matter of getting used to something new. Only problem we had was delivery. They rushed through it. Had all set up and then said "only problem is you can't plug it up in the laundry room. Cord to short. So guy ran it around the wall ( not at baseboard) into my kitchen and plugged in with refrig. And left in a hurry and didn't take time to answer any question about that. So when he left, I unplugged it and push the dryer down and moved the washer closer to it. Plugged right in where it should have been.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Decent price for a good washer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is perfect in size and function. Without the agitator is one of the best choice that I made!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great quality, great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new washer and are very happy with this one. The size is incredible - lots more laundry being doing at once, now! Haven't had any balancing issues for the loads, it is quiet and easy to use! Delivery was simple - they carried it right down my bulkhead with no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. Need to tweek the settings or your was will take over 2 hours. I just use the speed wash now does a good job.

    I would recommend this to a friend