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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 4,670 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best Washer Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has done a great job getting clothes clean. It’s easy to use and sings songs when the load is ready to be thrown in the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great wash machine!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good load capacity, silence machine and sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    In love with my Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a heavy king sized comforter and it is so nice not having to take it to the laundromat to wash it. The machine is nice and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful washer. Big enough for bedding stuff

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with a variety of features. I especially like the prewash station for rinsing out detergent bottles and pretreatment of stains. It is a little noisy when spinning out but for the price difference in models that makes it acceptable. Overall I am very happy with my washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Household of 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer - Heavy capacity. Never owned one without the agitator but love it. It is really quiet also.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Grwat washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has been excellent. The washer and dry were delivered on time buy a good staff in excellent condition. Amazing machines! Very large capacity but washer uses much less water and soap than my old one. The dryer works great too. It can easily handle same size loads as the washer. I'm learning to let the machines setup the cycles without making alot of changes. That seams to be when they do their best. Samsung washer and dryer work as well as advertised and reviewed. I'm very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer. Very quiet. Easy to use. Love the functions.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family of 7 and this washer can hold a lot! Quiet and efficient. Seems to clean clothes well. So far, no complaints! Best Buy delivery was great as usual.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer! It works amazing for my large family and is super quiet to run! Would recommend for anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great washer for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect! Couldn’t be happier. Very large and does an excellent job, compared to previous washer that had no agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great top loading washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is big enough to wash a king size comfort with no problem. it also wash small loads very well. I like this product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So Far So Good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big Samsung fan, in fact this is my first Samsung purchase since 1991, I had a bad experience with a Home Cd/Stereo system that did not work at all and stayed away from Samsung. Now into the future I just bought my second house 3 years after buying my first house. For my other house I had the Maytag Bravos but that left much lint and some white residue on my clothing and no solution worked. So for my next purchase I wanted again something that was on sale, can hold a large capacity and have great reviews and that led me to this Samsung machine and I'm very happy with it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Edd209! It's really great that you decided to give Samsung another try. We hope you continue to love this washer for a very long time. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    My new washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes so quietly. It is easy to operate and I love that it has a self clean option. The machine is a nice upgrade from what we had.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer, we hated our front loader we had before

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Was a great job of cleaning the clothes. Very quiet and efficient. Looks great too! I love my Samsung washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try a Samsung because of reviews I had read in my research. Since I have always had a white washer I was looking forward to a graphite steel or chrome or black finish. Unfortunately this washer only comes in white. Therefore I put the Samsung brand over getting a different color in this model. At this same time I purchased a Samsung dryer in white which is the matching appliance for this washer. My understanding and observation of this Samsung washer: Has basic features, which makes it fairly easy to use. The price is rather pricey. The washer works very effectively.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      You're name says it all, Happy! We are excited to hear that you're loving this washer. Thank you for choosing Samsung for all your laundry needs. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    great service from Mark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mark was great he had many good suggestions. the delivery team was great also. the washer is very good . very quiet and efficient. handles big loads no problem

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to hear that your washer and all the amazing features, along with the quiet powerful performance have added something special to your laundry experience. Welcome to the Samsung family experience. ^Cat Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer & Dryer Set

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value set. Ease of use, and being able to watch the wash from the glass top is cool. Smart phone diagnosis is another awesome feature. Dryer has many setting options, and we are still learning the tricks. Overall we are satisfied with the purchase and the store salesperson - Jordan who was great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Spacious & Classy Look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this washer as it has a huge capacity and very spacious. It accommodates a lot of dirty clothes which means less loads and saves me more time to do other things. I can wash comforter without struggling in taking them out. The look of this washer is very much updated and classy. I bought this on sale.

    I would recommend this to a friend