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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 4,670 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer. Very quiet. Easy to use. Love the functions.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my old front load and decided to switch to this. 10x better since I can load so Much kore and it’s super quiet

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great washer and dryer set

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer and dryer has been a great purchase for us. We love them both. The size and features are great. Don’t hesitate to buy this set.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good washer it’s quite and big I love it. It dries towels fast. I would recommend this this to anyone. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer & Dryer Set

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value set. Ease of use, and being able to watch the wash from the glass top is cool. Smart phone diagnosis is another awesome feature. Dryer has many setting options, and we are still learning the tricks. Overall we are satisfied with the purchase and the store salesperson - Jordan who was great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Quiet, large size, and saves water in the process. This is recommended after we've been using it. Love the water jet option.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer, we hated our front loader we had before

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Spacious & Classy Look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this washer as it has a huge capacity and very spacious. It accommodates a lot of dirty clothes which means less loads and saves me more time to do other things. I can wash comforter without struggling in taking them out. The look of this washer is very much updated and classy. I bought this on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best washer ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. I love all the settings it has plus the washer is very quiet, clothes are really getting clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is huge and offers a number of different settings. It is relatively quiet. It ensures the detergent is dissolved and your clothes get clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely different from my old (agitator) Maytag. Holds tons of clothes but I'm still not sure how it cleans with such little water. Clothes come out fine though. Hoping nothing goes wrong with all the digital, sensors etc. Can't find anything in the manual to tell me how to activate the high-fill feature to add more water to the loads...The tub is so deep it's hard to reach into the bottom of it to remove clothes for us vertically-challenged people. Overall satisfied so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Happier laundry days .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the music letting me know the washer is finished haha . But really this is the best washer we’ve owned in 35 years . Larger tub for bedding and towels and a pre-soak for smelly work or fishing clothes . It has two dispensers for detergent or liquid which is very neat. The selection for loads and settings are great as well . Very happy with Our Washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Pleasantly surprised after using

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most reviews tend to dis the new technology of low water levels and longer cleaning cycles for washing clothes. We always had a center agitator and most of the newer washers (except Maytag, etc) do not. We purchased this hoping for the best, since the newer technology of longer cycles and lower water levels for the newer washers was inevitable. We were surprised to see we could wash a lot more clothes and therefore we use fewer cleaning cycles and we always use the quick cycle.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Chris! It's always nice to be pleasantly surprised! We're glad to hear the washer has surpassed your expectations. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    so far so good. Really nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues yet, had it for a little over a month. We do a lot of laundry, so we have tested it out a lot so far. Really easy to use, however, I wish you could silence the start-up noises on it. They are a little annoying and loud. Other than that, really awesome unit for a decent price. Can't go wrong with anything Samsung. If they are willing to put their name on it, it is probably worth buying.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the feedback you provided about your washer. Samsung is continually improving its products and services, and your feedback is vital to that process. Thank you for being a part of the Samsung family! ^Cat Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a load of laundry as soon as it was hooked up and I e=was impressed. The machine is quiet and it does a grand job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Household of 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer - Heavy capacity. Never owned one without the agitator but love it. It is really quiet also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with a variety of features. I especially like the prewash station for rinsing out detergent bottles and pretreatment of stains. It is a little noisy when spinning out but for the price difference in models that makes it acceptable. Overall I am very happy with my washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and very efficient. The washer also looks very stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best Washer Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has done a great job getting clothes clean. It’s easy to use and sings songs when the load is ready to be thrown in the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great washer for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features on this washer. Easy to use, doesnt use a lot of water. Takes a while, but i guess thats what these HE washers are supposed to do, but it cleans nicely

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's awesome, Cubby! Thanks for taking the time to tell us how much you love your new Samsung washer and all the great features it offers! I'm thrilled to know Samsung has added a little something special to your laundry experience! ^Shifa Samsung