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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,670 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Samsung top load high efficiency washer.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well. Large capacity will clean a king size quilt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Very satisfied with the washer. The tub is HUGE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is easy to use, the tub is very large and I'm short so it creates a problem reaching down to the bottom but for families that do large loads it would be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice appliance very easy to used. I love it more room space for cloths.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tenant is really enjoying her new washer. The features and functions are excellent for the price. I definitely recommend this model asa mid-level washer purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Clothes are coming out nice and clean. Big enough for huge items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Grwat washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has been excellent. The washer and dry were delivered on time buy a good staff in excellent condition. Amazing machines! Very large capacity but washer uses much less water and soap than my old one. The dryer works great too. It can easily handle same size loads as the washer. I'm learning to let the machines setup the cycles without making alot of changes. That seams to be when they do their best. Samsung washer and dryer work as well as advertised and reviewed. I'm very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    In love with my Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a heavy king sized comforter and it is so nice not having to take it to the laundromat to wash it. The machine is nice and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer! It works amazing for my large family and is super quiet to run! Would recommend for anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great washer for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect! Couldn’t be happier. Very large and does an excellent job, compared to previous washer that had no agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family of 7 and this washer can hold a lot! Quiet and efficient. Seems to clean clothes well. So far, no complaints! Best Buy delivery was great as usual.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Was a great job of cleaning the clothes. Very quiet and efficient. Looks great too! I love my Samsung washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, wash times are a little long but it cleans everything very well. The little jingle let’s you know when the wash is complete, helps when youre doing a lot around the house. Even the kids like the jingle and yell out the laundry is done when it sings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So Far So Good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big Samsung fan, in fact this is my first Samsung purchase since 1991, I had a bad experience with a Home Cd/Stereo system that did not work at all and stayed away from Samsung. Now into the future I just bought my second house 3 years after buying my first house. For my other house I had the Maytag Bravos but that left much lint and some white residue on my clothing and no solution worked. So for my next purchase I wanted again something that was on sale, can hold a large capacity and have great reviews and that led me to this Samsung machine and I'm very happy with it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Edd209! It's really great that you decided to give Samsung another try. We hope you continue to love this washer for a very long time. ^Jecca Samsung

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Top load washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to use washer. Runs quiet. Looks great in our laundry room

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great top loading washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is big enough to wash a king size comfort with no problem. it also wash small loads very well. I like this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good no have problem whit this machine my wife it’s happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try a Samsung because of reviews I had read in my research. Since I have always had a white washer I was looking forward to a graphite steel or chrome or black finish. Unfortunately this washer only comes in white. Therefore I put the Samsung brand over getting a different color in this model. At this same time I purchased a Samsung dryer in white which is the matching appliance for this washer. My understanding and observation of this Samsung washer: Has basic features, which makes it fairly easy to use. The price is rather pricey. The washer works very effectively.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      You're name says it all, Happy! We are excited to hear that you're loving this washer. Thank you for choosing Samsung for all your laundry needs. ^Lo Samsung

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Washer dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer easy to use cool features plenty of space very nice machine

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and really cleans my clothes. I purchased the dryer first now I have the matching set!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung Top Load Washer. So many settings, large tub at 5.0 cu.ft. Gets my clothes so clean.

    I would recommend this to a friend