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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,670 reviews
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Great size and very good efficiency. Settings are flexible for pretty much any kind of load. Glad we have it...

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, wash times are a little long but it cleans everything very well. The little jingle let’s you know when the wash is complete, helps when youre doing a lot around the house. Even the kids like the jingle and yell out the laundry is done when it sings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Washer. My wife and I loved adding it to our home. Roomy and quiet as it washes. Made out laundry a breeze from our old set.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Perfect balance between new and very reliable old technology...HUGE tub can hold so so much. Does great job cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I Love This Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is huge and allows for large loads. It has many selections such as temperature control, spin level, soil level, and amount of rinse cycles. There is a deep fill selection that allows for more water. The one thing I love is the timer. For each selection I make it tells me how long the load will take and it counts the time down. It plays a nice tune when the load is done or it by chance gets unbalanced. The lid is clear so I can always see what is going on. My laundry has never been cleaner!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my new stuff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased both the Samsung 5.0 cu. ft. Washer and 7.4 cu. ft. Dryer. Love the large capacity of both, the variety of settings, the water saving features, and the look. The delivery service was on-time, set-up super fast and the guys were friendly and professional. Great experience and a wonderful upgrade from my old, and i mean old, Kenmores. Hopefully these hold up as well!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Cleaner clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting familiar with it I was surprise of how will it works. Better than expected. Also it runs very quiet and sufficient.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Value for Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent top load washing machine. Quiet and perform well even with heavy load. The option of washing powder vs liquid is very handy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best washing machines I’ve ever had and I’ve had like 4 . Easy to operate and the operation is quiet Love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Quiet large capacity washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a large capacity and is very quiet. I would have given 5 stars but my cloths are coming out a little wrinkled

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big tube and how easy it is to use. The only problem is if you are short you are going to need a step latter to reach the bottom of the tube.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    TeresaY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. It makes very little noise and is doing a thorough job of cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good washer it is big 5.2cf so you can fit plenty of clothes it user friendly because you have to press like 2 buttons to start washing

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sometimes, bigger is better, eros! I also love how easy this washer is to use. ^Jecca Samsung

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Samsung Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity is extremely large and would easily fit king size comforter. You have to use deep fill water setting due to the high efficiency water saving feature of this washer. It's a bit counter productive having to use this setting. Otherwise the water level is so low it's barely above your laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. Very quiet and does a great job cleaning clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wash is awesome. I am able to clean blankets with ease. It has a number of features and has water saving settings. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use for my father. Quiet & works good. Dad & stepmom love it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet and cleans very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a GE washer that had burned out control electronics after only 3 years. This Samsung cleans as well or better and is a lot more quiet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We really appreciate you choosing Samsung, TheOldMan! We hope this washer lasts you a very long time. ^Jecca Samsung

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of using this machine. There is a lot of space for clothes so that means less loads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good no have problem whit this machine my wife it’s happy

    I would recommend this to a friend