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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,670 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, easy to use. Holds big loads of laundry and works wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer, clothes come out very clean. Controls are clear and simple to use. Spacious for large loads or big comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a very big load, is quiet and works extremely well. And lots of settings for all the different needs we have. Thrilled with this machine.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's fantastic to hear that the spacious design and fantastic performance make this the perfect washer for your home. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great washer. It is quite and dose a great job cleaning. The two main things I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    New washer-new cycles

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation and thorough cleaning of clothing. Setting the correct cycles takes a bit of getting used to but all will be fine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    smart purchase in my life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect appearance, trendy color, quiet running and bright wash power.. no. 1 choice among my electronic buyings.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer we wanted wasn't going to be available for several weeks so the salesman helped find the pair we purchased that was available in 3 days. The crew delivered them and hauled the old set away in no time. Been using them for about 3 weeks and are very pleased. My wife swears that the clothes are cleaner and softer too. Good quality and takes less time to dry the clothes. Power consumption is very low on this model.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Senses the amount of water needed based on the size of the load so no waste. Love the top load - will never get a front load again - so much easier and it doesn’t build up that awful bacterial smell you can get from front loads. The barrel is VERY deep - may not be for you if you are on the petite side. Plus of the very deepness: you can get a LOT of items in there. We haven’t been able to fill it yet!! Fun fact: it “sings” to you when the load is finished. :)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit perfectly in my laundry closet and washes so thoroughly and quietly. I love the see through top!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a whirlpool for 10 years, when washer shopping and I was disappointed that whirlpool didn’t have something like I had before at affordable price, any who ended up with this Samsung washer and I could not be happier with all the features, the quietness and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Purchase! Happy Customer!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer and holds a ton of laundry! I’ve already used the self cleaning mode as well! It’s not that loud either!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Machine broke after 5 days and 6 loads of laundry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer 8 days ago, at first it was a dream machine. It did a great job of washing and spinning the laundry so it came out pretty dry, dry enough that we lowered the settings on our dryer. On our 7th load of laundry things we down hill, the machine failed to spin dry a comforter we had in the machine. We figured it was a fluke and tried another load of clothes, it too had the same issue. Next we tried the self clean mode, nothing in the washer at all and it to had the same issue. The machine didn't report any error, it didn't say it was out of balance, but the lights that would normally blink while washing went solid and the timer stopped counting down. We called geeksquad and they setup an appointment with samsung repair, I was willing to have it repaired as it was a great machine with great reviews. The repair guy never showed up, I called several times throughout the day but no returned call and by the second message I the automated system told me their voicemail was full. I will be calling geeksquad to return the machine for something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great washer and dryer set

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer and dryer has been a great purchase for us. We love them both. The size and features are great. Don’t hesitate to buy this set.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    No agitator...who knew.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large loads, no agitator. Love it. Highly recommend. Couldn't tempt me with a front loader or one with agitator. Sold on this type of washer

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to know that we have exceeded your expectations with our sleek design without having to sacrifice the cleanliness of your laundry. We appreciate your recommendations and welcome you to the Samsung family experience. ^Cat Samsung

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and easy to use. Pretty quiet as well. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement washer. It was just the right size and it has enormous space for extra large items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Big enough for comforters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a washer where we could wash queen size comforters. It is big enough for them and plenty of space. Easy buttons

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Realy good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer is so easy to used and to silencio

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best washer i have owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is perfect for everyday use and for when the kids are in class it is very quiet and washes clothes perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Samsung does well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Have had no problems. Cleans well! Love the tune it plays when a load is finished.

    I would recommend this to a friend