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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,670 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer. Capacity is incredible and the dashboard is easy. Plays a little song when the cycle is complete (my kids love it).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best washer ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! It is quiet. It's easy to use, and is large enough for my whole family. I also like the quick wash and the deep fill feature.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    great service from Mark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mark was great he had many good suggestions. the delivery team was great also. the washer is very good . very quiet and efficient. handles big loads no problem

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to hear that your washer and all the amazing features, along with the quiet powerful performance have added something special to your laundry experience. Welcome to the Samsung family experience. ^Cat Samsung

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a huge load of laundry and clothes come out clean! I have used a couple different wash settings and have been happy with them all.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Like the size 5.0 cubic feet

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great no issues. Deep fill and add more water using active jet after it fills user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer. Bigger inside than it looks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Handles a big load and the timer is so accurate. Clothes gets clean in record time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    This thing holds a TON!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with the matching dryer to replace my Maytag set originally purchased in 1995. Definitely lots of upgrades & innovation in 25 yrs. The drum on this machine is massive. What used to be an oversized load in my previous washer is now a half load. So excited to wash a king sized quilt and sheets at the same time!!! Man, I had no idea what I was missing. I like all of the different options, including a "Quick Quick" for things that aren't horribly dirty. I am officially an adult because I LOVE my new washer and dryer so much!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet machine. You can do a lot of laundry at once. I like the way it knows how much water to put in, so you aren't wasting it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer. It is truly a beauty. It works well. When washing its quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer! I do wish i had a soak cycle but I love this washer! It’s quiet and gets our clothes really clean! We are a family of 4 so we keep it busy!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Samsung for Life

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the washing I originally wanted but I must say that it works wonders. Very Quiet, large inside so that I was wash comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It’s quiet, doesn’t shake, and my clothes come out clean. I know all washers should do these things but they don’t.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Nice Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed the washer yesterday. Ran one load that went beautifully. Washer is not too complicated to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a whirlpool for 10 years, when washer shopping and I was disappointed that whirlpool didn’t have something like I had before at affordable price, any who ended up with this Samsung washer and I could not be happier with all the features, the quietness and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. Very quiet and does a great job cleaning clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my new stuff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased both the Samsung 5.0 cu. ft. Washer and 7.4 cu. ft. Dryer. Love the large capacity of both, the variety of settings, the water saving features, and the look. The delivery service was on-time, set-up super fast and the guys were friendly and professional. Great experience and a wonderful upgrade from my old, and i mean old, Kenmores. Hopefully these hold up as well!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Great size and very good efficiency. Settings are flexible for pretty much any kind of load. Glad we have it...

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    TeresaY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. It makes very little noise and is doing a thorough job of cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I Love This Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is huge and allows for large loads. It has many selections such as temperature control, spin level, soil level, and amount of rinse cycles. There is a deep fill selection that allows for more water. The one thing I love is the timer. For each selection I make it tells me how long the load will take and it counts the time down. It plays a nice tune when the load is done or it by chance gets unbalanced. The lid is clear so I can always see what is going on. My laundry has never been cleaner!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Washer. My wife and I loved adding it to our home. Roomy and quiet as it washes. Made out laundry a breeze from our old set.

    I would recommend this to a friend