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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,670 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    I do a lot of laundry!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sized machine for the average family. Lot's of loads already done, including a king comforter, came out great! Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer looks great and I am very happy I chose the impeller style. I can't speak to longevity but this machine seems very efficient and does everything I need a washer to do. Also, everything about the sale and delivery went well . Will definitely go to Best Buy again if I need more appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great product with active water jet technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product as I was looking for bigger washer with no agitator. This is great with huge capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. High capacity and very quiet. Performs much better than our front loader.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far, so good; Hopefully this one is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the same control panel and knobs as my previous defective Samsung front loader, but much better quality. It's way quieter! I love how it calculates the water amount based on load size without me having to select the load size( unlike with older machines). I love the glass top which allows me to see inside the machine while it runs. Overall I'm very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it yesterday and although I have to play with it a little longer, I really love the washer, it is quiet and it washes really great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    SAMSUNG TOP LOADING WASHER ENERGY EFFICIENT.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WASHER by SAMSUNG. Less noise and very easy to use. Energy efficient in Top loading washers.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are so happy to receive an exceptional review from you. Thank you for choosing Samsung to be part of your home. ^Shay Samsung

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for a little over a month now. Gets clothes clean and can fit a lot in one load. Love not have to do 4 different loads

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had machine a month and I love it!!! The tub is HUGE!!! Clothes smell so clean. Stains/odors vanished!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very easy to use. Washes great !! Delivery was smooth and effortless. Geek squad guys were awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Really quiet, looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a bit longer than our old washer, but has a 24 hour timer which is really nice and clothes come out clean and spun dry.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, and also love that it is a top loading washer. Our clothes feel much cleaner than any other washer we have had.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the washer and dryer set for a few weeks now. So far we have only run into one issue with the washer and it was most likely my fault. I started the machine and a couple minutes into it noticed the water was set to hot. I stopped the machine and restarted it on cold. It started flashing a 4C code which means it wasn’t draining. We somehow got it to drain and haven’t had any issues since. It runs pretty quiet which is perfect for our small home. Overall, we like this washer a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Although cycles take a longer than your average washer, it has a large load capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this washer, you're able to wash a lot of clothes at once...very quiet...this washing machine is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washing machine. It’s very quiet and cleans clothes like a charm.. Also no decider so you can fit for clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it, says she can wash more clithes in less loads. She was a little leary about it not having an agitator, but she says it cleans the clothes great and dont have to worry about getting hoodie and pj strings tangled up in the agitator.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Awesome Size - Long Wash Times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large size of the drum/tub is amazing - perfect for a Cal King sized comforter. :-) The one downfall is the length of time for wash cycles. To wash a load of whites (with bleach) is over 2 hours. :-(

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and amazing machine. Tons of room for blankets, jeans, etc. Much quieter then my previous LG model.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung washer. I also purchased the matching dryer. The washing capacity is incredible. I can wash 1 large load of clothes, that used to take me 3 loads of clothes to wash in my old washer. I also paid for installation since I don't know how to, Eli Perez and his employee were great. They installed my washer/dryer and set it up in about 20 minutes. I highly recommend this washer and best buy/geek squad installation.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's amazing to hear that you've had such a positive experience from purchase to use. Thank you for being the best part of Samsung. ^Lo Samsung