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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,670 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Perfect balance between new and very reliable old technology...HUGE tub can hold so so much. Does great job cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use for my father. Quiet & works good. Dad & stepmom love it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Cleaner clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting familiar with it I was surprise of how will it works. Better than expected. Also it runs very quiet and sufficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best washing machines I’ve ever had and I’ve had like 4 . Easy to operate and the operation is quiet Love it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Value for Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent top load washing machine. Quiet and perform well even with heavy load. The option of washing powder vs liquid is very handy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, easy to use. Holds big loads of laundry and works wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Quiet large capacity washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a large capacity and is very quiet. I would have given 5 stars but my cloths are coming out a little wrinkled

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fantastic cleaning well no noise Been two years and as new Very wide holding a lot of clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big tube and how easy it is to use. The only problem is if you are short you are going to need a step latter to reach the bottom of the tube.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good washer it is big 5.2cf so you can fit plenty of clothes it user friendly because you have to press like 2 buttons to start washing

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sometimes, bigger is better, eros! I also love how easy this washer is to use. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it not load cleans great amazing………..,.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Samsung Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity is extremely large and would easily fit king size comforter. You have to use deep fill water setting due to the high efficiency water saving feature of this washer. It's a bit counter productive having to use this setting. Otherwise the water level is so low it's barely above your laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of using this machine. There is a lot of space for clothes so that means less loads.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and easy to use. Pretty quiet as well. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great washer. It is quite and dose a great job cleaning. The two main things I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Realy good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer is so easy to used and to silencio

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer looks great and I am very happy I chose the impeller style. I can't speak to longevity but this machine seems very efficient and does everything I need a washer to do. Also, everything about the sale and delivery went well . Will definitely go to Best Buy again if I need more appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer we wanted wasn't going to be available for several weeks so the salesman helped find the pair we purchased that was available in 3 days. The crew delivered them and hauled the old set away in no time. Been using them for about 3 weeks and are very pleased. My wife swears that the clothes are cleaner and softer too. Good quality and takes less time to dry the clothes. Power consumption is very low on this model.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My washing machine works perfectly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going through two Maytag machines, Samsung is working great, highly recommend this. Maytag is just NOT what it use to be.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer, clothes come out very clean. Controls are clear and simple to use. Spacious for large loads or big comforters.

    I would recommend this to a friend