Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 4,670 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Sam 5.0

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is super good. I can put a long amount of clothes in. Not to loud and does it job well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Efficient Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer - its large enough for my blankets/comforters when needed and i can still wash smaller loads with the settings without wasting water. The presets get a little used and the tray to add detergent/fabric softener is also much different then what I am I used to, but overall it gets all my items clean and I dont have to get quarters/reload an app to wash clothes anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My washing machine works perfectly.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going through two Maytag machines, Samsung is working great, highly recommend this. Maytag is just NOT what it use to be.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is quiet and easy to choose just the right setting! It really gets my clothes clean!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Nice washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. Easy to use. I really like it so far (only had it about a week)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great for doing large loads. The fact that it doesn’t have an agitator in the middle helps when washing large items

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love my washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! It’s very quiet and I love being able to wash my comforter in there without going to laundrymat

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Samsung washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful love it..... Washes clothes with ease and settings are easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic washer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fantastic cleaning well no noise Been two years and as new Very wide holding a lot of clothes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love the large capacity

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was the perfect pair for the dryer we purchased. Finally upgraded after almost 20 years. Easy to use and quiet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Welcome to the future of laundry, Lana! Thanks so much for choosing Samsung. ^Jecca Samsung

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer & it’s very quiet compared to the previous washer we had before and it’s nice how big it is

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Can wash our sleeping bags w/o the laundromat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenience of a top loader with the benefits of a front loader. Big enough to wash sleeping bags. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Very quiet and super efficient gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Very satisfied.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, so easy to use. Can pick how many spins cycles and how intense. Large capacity and just a good product

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washer, has lots of room, very quite.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large capacity machine. Very deep also. I’m petite so sometimes have to use step stool to get all the clothes out. Like that it plays a little song when done. I thought I was getting the one that you can spot rinse items but you can’t with this machine

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    A great purhase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washing machine. Nice capacity. Several very useful cycles. Cleans well!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a larger capacity washer than we need most of the time, but we got it to handle the occasional large items such as bedspreads, comforters, winter jackets, and small area rugs. The size allows us to do laundry less frequently.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung understands how important it is to be able to wash all household items in the convenience of your own home. Thanks for the 5 Stars! ^Lo Samsung

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this when our older samsung model had repair delays. Love the added room, works well. No complaints yet

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Pat Hicks. Owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features of this machine. This is my 1st time using a washer without an agitator and so far I like it. It is easy to operate for me (an 84 yr old) and I'm happy with it. Thank you Best Buy for your help in making my selection and the financing.

    I would recommend this to a friend