Customer Ratings & Reviews
- Model:
- WA50T5300AC
- SKU:
- 6408428
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Ease of use
Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality washing machine! Easy to use very efficient and beautiful product
I would recommend this to a friend - Pros mentioned:Cleaning performance
Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this washer for a month but I love it. I upgraded from an older model different brand and this one is amazing. It's digital so it gives a time for your load according to cycles,how many rinses and spins. The top is see through so I love that and it plays a song when your load is finished. All my clothes come out amazing and I even got out an old stain on a garment that didnt come out in my old washer. I'm loving it so far!
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Amazing Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazingly huge washer for our big family! I love that is doesn't have a center pole. Also it's so quiet!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Samsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very quiet & gets clothes really clean, just takes longer to wash.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Spin cycle
New vs old models
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size large capacity washes well even though the water seems not to fill enough for a large load. I would recommend keeping your items to a slightly smaller than large amounts. The only down I have (though I've heard that other new brands have this problem as well) is the time it takes to do a load as compared with my old machine.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having concerns with your Samsung Washer. I would like to make sure you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Ease of use, Noise level
Great washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works great. It has a big drum and runs quietly. The electronics are easy to use
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Love how much laundry I can fit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how much you can fit in there!!! I can do less loads of laundry because so much fits in there. Works great!!
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
The best washer I’ve used so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious, I love the features that comes with it and it washes very well.
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I fell in love with this washer from the minute I installed it. It's very easy to use. I love the ActiveJet water feature. I use the quick wash alot and add the deep fill feature. I don't have to wait forever for a load to wash. I Wish I could get the matching dryer. But my previous dryer still runs like a champ. This washer was a great buy!!
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Large Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big capacity and easy to operate but very noisy , The selection of different drying settings is good.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Good Washer, Reasonably Priced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, good cycle choices, runs quietly, easy to reach to the bottom of the tub.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Great product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer. Easy to use and not too noisy. Like the large drum to wash bedding.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good washer easy to use , washes well , good Value , delivered well.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there washer, I am happy to hear you are loving your new Samsung Washer. I appreciate you sharing your feedback with us. We thank you for being a part of our family and choosing Samsung in your home. ^Brad
- Pros mentioned:Cleaning performance, Noise level
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing washer I love it!!works great and silence, and the clothes it’s perfect clean.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
I love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good washer. Simple to use and very quiet. i would recommend this washer.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Nice, Spacious and Quiet Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Washer is extremely quiet and very spacious. We are extremely happy with our purchase.
I would recommend this to a friend - Pros mentioned:Capacity
Samsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neede a washer quick and this Samsung washer met my requirements. Purchased on Wednesday and Delivered on Friday morning. Large drum (5.0 cu ft) with all of the basic cycles that I needed. Very pleased.
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use settings. Large capacity to do fewer loads and comforters.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there, Tag77. We are happy to hear that the spacious design and user friendly settings make this the perfect washer for you. Thank you for choosing Samsung. ^Lo
- Pros mentioned:Cleaning performance, Ease of use
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and wash seems very clean! Like the options for wash cycles.
I would recommend this to a friendBrand response from Samsung
Posted .We're happy to hear this, Andrea! I like all the options this washer has too. ^Jecca
- Cons mentioned:Spin cycle
The washer is junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this washer for about a year now. It started out good but now it’s always unbalanced on the spin cycle and gives an error code. It’s frustrating. Called customer support and they showed me how to calibrate it, but that doesn’t work the calibration is a three second process. I have to take some of my clothes out when the cycle gets close to the end just so maybe it can work sometimes The bad thing is I love Samsung products and everything I own is Samsung. I need to rethink this brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AlexH,
Let us help maximize your washer's cleaning performance and fix the error code.
The washer may display information codes to help you understand what is occurring with your washer better. The error that displays on the spin cycle is "Unbalanced Load Error."
To learn more about this code, refer to this link:
Washer error code, and scroll down to unbalanced error code: https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code
You may also watch this complete video about the washer that won't spin, and this includes a link to read more about the washer that won't spin:
https://www.youtube.com/watch?v=0D13Fhc07hQ
Washer reset: https://www.samsung.com/us/support/answer/ANS00087882/
Washer load:
https://www.samsung.com/us/support/answer/ANS00080262/
Use Smart Care on your washer: https://www.samsung.com/us/support/answer/ANS00050453/
A complete video to properly sort and wash your laundry: https://www.youtube.com/watch?v=R0HWsqn2ANo
Installing your washer and scroll down to level your washer: https://www.samsung.com/us/support/answer/ANS00051342/
The below link is the user manual for your model. Turn page 28 (Run calibration and Sort), page 30 (Determine the load capacity), and page 58 (Ub) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230110164454927/WA54R7200A_TSE_UM_DC68-04037J-03_EN_CFR_MES_R.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145774447, to help our team pull up your information.
Have a great day.
Melardo